Konnect Insights » Social Listening Tool

Don’t miss a single conversation anywhere on the web

Konnect Insights’ robust social listening tool is built on top of in-house search engines to crawl millions of sources in real time to give you 100% relevant information about your brand, competition, and your industry.

Our social media listening tool is backed by a robust monitoring engine that quickly checks millions of online sources including blogs, forums, mainstream news, consumer forums, and all the dynamic websites to accurately give you real-time data and analytics.

Whether you talk about Facebook, Twitter, Instagram, YouTube, Google+ or any other social platform, the search engine of our social listening tool brings about all the necessary updates and the comprehensive social media listening tool also allows you to engage directly with the target audience with its easy-to-use interface.

The best social listening tool allows its users to easily track and respond to conversations taking place on private channels like Twitter mentions, DMs, Facebook inbox, comments, Google Play store, and many more. You can use our social media listening tool to directly interact with users on different social platforms using one single tool only.

Never Miss a Conversation With Konnect’s Social Listening Tool

The social listening tools are used by brands whose consumer base is extensive and whose reputation can be put to a stake by negative reviews from its users online. With Konnect Insights, a one of the best social media listening tools you can get instant updates on what is shared for your brand, by whom, and on which platform. Social media listening refers to the process of keeping an eye on the millions of conversations taking place on the internet. Using one of the best social listening tools, you can also directly engage in the conversation to resolve the concerned user’s grievance thereby converting the negative share into the positive one.

Reduce manual efforts with one of best social media listening tools

A best social listening tool is required for endless conversations take place regularly on different complain forums, blogs, review sites, news channels, and other social media platforms. Free social listening tools can never offer the same level of services so there are chances that you may get an incorrect data from their end. Our social media listening tool is built on the big data technology enabling it to crawl through millions of sources within seconds. You can start a free social listening tool or social media tool plan now to see how you can leverage your brand status with reduced manual efforts.

Get only filtered results from social media listening tool

To get started, you need to create a query in the social listening tool. Use relevant keywords in the query that are related to your organization for getting the best search results. A query can also be created in the social media listening tool to keep an eye on the competitors brand position and online activities. Such advanced features are always held back in all the free listening tools. So if you are relying on the free social media insights tool, it’s time you upgrade into the premium version for getting access to the best features.

Konnect Insights social listening tools also increase team productivity

Konnect’s feature-rich tool is rewarded to be one of the best social listening tools available in the market and is used by many top brands. Features like auto-tagging and auto-assigning make working a lot easier and also saves the time for the team managers. The auto-tagging and assigning feature of the best social media listening tool works on some pre-set instructions given by you. These set instructions can be changed anytime you want. Based on the given guidelines, the social listening tool will automatically assign conversations to team members. And each team member will be required to close the call within the assigned TAT. It will increase efficiency and also save time.

Get instant updates and act immediately Konnect’s listening tool

Even if your team members are not online, they will instantly receive a notification if an important conversation has been shared concerning your brand. The reason why the Konnect Insights, one of the best social listening tools is recognized as the best social media listening tools is that it stays active even when you’re team members are not. You will be immediately notified of the crucial conversation that requires your attention. Konnect’s social listening tool robust social media analytics feature make it one of the best social media listening tools in the industry. Now, don’t just get notified, but also act accordingly and evaluate the results later using a single tool. Sign up for your 14-days free trial today to see how our social listening tool can be used to your advantage. All the premium features will be made available in the trial period.

One of the best social listening tools increase customer engagement

Call it the social media listening tool or the social media marketing tool, Konnect’s 4-in-1 tool serves the purpose of four different social media tools. Apart from social listening, you can
also directly interact with the online users through DMs, interaction through comments or
tweets, direct inbox, and other ways. These best social listening tools also comes with a post scheduling feature that ensures the users always have something to interact with on your different social media accounts. Even if you are using the best free social media listening tools for your business, you are still missing out on a lot of things. Book a demo now and see what features have you missed out using in the best free social listening tools. Social media listening tools are no longer an option. These have become a necessity now. To maintain a strong market position, you should start using a social media listening tool at the earliest. By using this listening tool, you will never miss a conversation that matters with Konnect’s social listening tools. Before you start building engagements with customers on different social media platforms, it would be better if you know what people think about your brand. It will help develop better interactions with customers. Konnect’s social listening tool is simple yet robust and helps brands know what, where, when, and by whom posts are being shared concerning their brand.

Best social listening tools help filter your search results

Every day over billions of people posts something on the internet. Some might post a positive feedback about your brand while others may not. You cannot go through endless conversations concerning your brand over the internet. This is why our smart social media listening tool offers you advanced features that keep you updated on all the material conversations that matters the most. Using one of the best social listening tools, you can create a search query according to your requirements to get filtered results every time you log on to your account. Our social media tool also allows you to restrict your searches according to a particular demographic. You may not find all these advanced features in free social listening tools as their functions are limited.

Our social media monitoring engine crawls through millions of web sources including news portals, forums, blogs, and different other social media platforms to keep you updated on all the relevant brand conversations. You can rest assured of not skipping a single important conversation with the aid of our social media listening tools. Moreover, filtering and making other customizations will ease your job. If you really want to leverage your social presence and make the most out of it then make sure to get rid of the free listening tools. Switch to our best social listening tools and explore a whole new range of comprehensive features.

Enjoy reduced manual interventions with the best social media listening tools

Konnect’s social media management tool serves the purpose of four different social tools. You cannot only use it as a social media scheduler to schedule individual or bulk posts on various social media platforms but also use its social media analytics features to get a detailed status of the performance of all your social media activities on a single platform. You can also set rules that will allow the social media marketing tool to route conversations and tag people based on the given set of rules. The social listening tool takes care of a major part of your work which allows you to utilize your time in other constructive activities.

With our social media monitoring tool, you can create a query, filter your searches according to particular demographics, enable auto-tagging, set alerts, define your team members’ workflow, and much more. No free social media listening tools can offer you these features. You need to act wisely by choosing best social media listening software that has all the relevant features to boost your social presence along with increasing the efficiency of your team members’. If you are apprehensive about switching from a free tool to a paid one, then book a demo now to see how you can be benefited from a paid social listening tool.

Get every single team member performance status with Konnect’s social listening tool

Our social media listening tool gives you a detailed status of the performance of every single team member with the click of a single button. You can also set rules that if a query isn’t responded to within a certain timeframe then the query will be automatically escalated to the higher management. A lot of other sets of rules can also be set in our social listening tool according to your requirements that are sure to contribute towards an increased team members’ efficiency. You will not find such features in free listening tools so make sure to get yourself a premium and one of the best social listening tools for this purpose. Try Konnects Insights social media listening tool for a full 14 days before switching to our paid version. Register for a 14-day free trial today and enjoy benefits of the best social listening tools. In order to help our clients understand what a social listening is and how will it can be used to your advantage, we don’t hold back any premium feature in our free trial period. This will help you understand that the investment on a best social media listening tool is a must.

Konnect’s best social listening tools will keep informed you of every crucial conversation and also helps in maintaing the TAT

You can create an alert in our best social media listening tool dashboard that will keep notified you every time a crucial conversation concerning your brand has been shared on the internet. Whether you want to stay updated on the negative posts, positives posts or any influencer sharing his views about your brand, you can create and filter your search according to your requirements. If you have been using free social listening tools then these features might not be available to you. You can also create and set workflow routes that will automatically escalate the queries to higher authorities if the team members fail to solve it within the assigned TAT. This will considerably increase the effectiveness and productivity of your team and you will be in a better position to maintain healthy customer relationships. You can start a free plan now to see how it all works.

Achieve more with minimal effort

Create a search Query

With our social media listening tool, you can easily create a query that will give you filtered search results every time you log in to your account. There is no limit to the number of keywords you want to add at the time of query creation. To be more specific with your customized query, our social media listening tool gives you the option to create a query using a combination of OR, AND, and NOT.

Geo-Targeting

If you want to limit your searches according to some specific languages and regions, then our social media listening tool is here for your assistance. Our social media listening tool can auto-detect numerous languages that help you target a particular demographic.

Auto-tagging, Auto-Assigning

A smart social media listening tool is one that reduces manual intervention alongside providing spectacular work results. Konnect’s social media listening tool performs auto-functions like tagging and assigning based on a set of predefined rules. You can change these rules anytime based on your specifications. Our comprehensive social media tool allows you to focus on more the strategic part while the other functions are taken care with ease by this tool.

Easy to setup and intuitive to use

Set Alerts

By receiving prompt alerts from our social media listening tool, you will never miss an important conversation that requires your attention. Talk about an influencer spreading positive reviews about your brand or an unhappy customer sharing negative reviews about your products, you will be notified about it immediately so that you can adopt the necessary course of action.

Define workflow

Our social media listening tool not only keeps you informed of important brand conversations but also helps you to increase your employees’ efficiency and productivity. You can set rules wherein conversations will be automatically escalated to the higher management, if the concerned employee fails to respond within the assigned TAT.

Measure the team’s performance

With our intelligent social media listening tool by your side, you can quickly check individual team member’s performance with the click of a button. You can easily check which team members are responding to queries and what the scope of improvement is. Working hours, weekends, and customer queries can also be managed effortlessly with our social media listening tool.

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