Blogs - Konnect Insights - A unified customer experience management platform ...

Blogs

Importance of social listening

In today’s hyper-connected world, where every customer’s opinion can be heard and shared instantly across various online platforms, brand reputation management has become a critical aspect of business success. The way consumers perceive your brand

Importance of social listening

In today’s hyper-connected world, where every customer’s opinion can be heard and shared instantly across various online platforms, brand reputation management has become a critical aspect of business success. The...

Social Listening For Brand Awareness

Social media has become an integral part of our daily lives. From sharing personal moments to seeking recommendations, people turn to social media platforms for various purposes. As a result,...

Online Reputation For Home Cleaning Services

Maintaining a solid Google profile is an important aspect of any business. Your business needs to be featured within the first page of Google search results as almost 98% of...

Omnichannel Marketing Vs Integrated Marketing

In a world where consumers have more choices than ever before, it is crucial for businesses to effectively reach their target audience to stay competitive. According to Gartner, it is...

Social Publishing — Examples and Strategies

Social media has become an integral part of our lives. From personal interactions to business promotions, social media platforms have transformed the way we connect and engage with others. You...

What Is Social Media Publishing?

In today’s digital age, social media has become an integral part of business marketing strategies. It provides a platform for companies to engage with their target audience, build brand awareness,...

What Is Omnichannel Personalization And Its Importance

Businesses are constantly searching for ways to connect with their customers on a deeper level. One strategy that has gained significant traction in recent years is omnichannel personalization. This approach...

6 Omnichannel KPIs To Measure Performance

Did you know that 88% of customers care as much about the experience a brand gives them as the quality of the product or service they are sold? Businesses must...

What is social media ROI?

In today’s digital age, social media has become an integral part of any marketing strategy. It offers businesses a powerful platform to connect with their target audience, build brand awareness,...

The Best alternative to Social Studio

The Best alternative to Social Studio In the ever-evolving landscape of digital marketing and customer relationship management, the search for comprehensive tools that cater to a wide array of needs...

Impact Of Social Analytics On B2B Funnels

While often associated with consumer-facing brands and B2C marketing strategies, social media analytics also plays a critical role in the B2B space. B2B companies can leverage social media analytics tools...

Your Guide to Become a Social Media Analytics Master

Social media analytics refers to the process of gathering, analyzing, and interpreting data from various social media platforms. It involves tracking and measuring metrics such as engagement rates, reach, sentiment...

How Can You Measure the Reputation Of A Corporate Brand?

In today’s highly competitive business landscape, corporate reputation plays a crucial role in building trust with stakeholders and driving long-term success.  An organization’s reputation not only impacts customer loyalty but...

Online Reputation Checklist For Your Business

In today’s digital age, managing your online reputation is crucial for the success and growth of your business. With consumers relying on reviews and information found online to make purchasing...

How-To-Add-Social-Listening-To-Your-Sales-Strategy

How To Add Social Listening To Your Sales Strategy?

In today’s digital landscape, social media has become an essential part of any effective sales strategy. However, with so many social media platforms available, it can be overwhelming to determine...

Top 7 Ways to Defend Your Online Reputation

Online reputation is not limited to individuals alone; businesses also have an online presence that can greatly impact their brand image.  For example, negative reviews about a product or service...

Social-Media-Analytics-And-Its-Applications-In-Marketing

Social Media Analytics And Its Applications In Marketing

In today’s digital age, social media has become an integral part of people’s lives. With billions of users worldwide, platforms like Facebook, Twitter, Instagram, LinkedIn, and YouTube offer a treasure...

What-Should-I-Look-For-In-A-Social-Listening-Tool

What Should I Look For In A Social Listening Tool?

Let’s face it — social media has become an integral part of our personal and professional lives. With billions of users worldwide, social media platforms offer a wealth of information...

How-Much-Does-Reputation-Management-Cost-In-2024

How Much Does Reputation Management Cost in 2024?

Online reputation management has become an integral part of business strategy in the digital age.  Reputation management costs in 2024 vary widely based on the scope and complexity of services...

What are the features of a good social listening tool

Navigating the dynamic realm of social media demands a robust social listening tool. This blog explores essential features that elevate a tool from mere monitoring to a strategic asset.  Discover...

7 Amazing Examples of Omnichannel Marketing Approach

The omnichannel marketing approach is a comprehensive strategy that aims to provide a seamless and integrated customer experience across multiple channels, both online and offline. It involves the use of...