Find the perfect plan for you
Social Media Analytics and Management
- $29
per profile per month
Social Media Management made easy
- Social Media platfrom analytics
- For Brand and Competiion
- Publishing and Scheduling
- Asset Library
- Approval / Rejection
- User - 1 (Additional user $10 per month)
With Advanced Analytics
- Dynamic Dashboards - 2 (Additional Dashboard $10 per month)
- Twitter Analytics
- Facebook Page Insights
- Instagram Analytics
- YouTube Analytics
- LinkedIn company page
analytics
And Loads of Social Media platforms
- Google Ads analytics
- Google Analytics
- Facebook Ads Analytics
- Facebook Comparison
- Twitter Comparison
- Instagram Comparison
- Roles and Permissions
Social listening
- Usage
based pricing
Don't miss any conversation on the web
- Listening across all web and public social media
- Create Topics (boolean queries)
- Track Conversations
- Add multiple Users
- Share of Voice Report
- Sentiment Analysis
- Media Type Analytics
Dashboards you will fall in love with
- Campaign reports for Twitter
- Campaign reports for Instagram
- Classification report
- Summary Report
- Download Data
- Search in Search
Easy to use and get started
- Competitor reports
- Industry reports
- Roles and Permissions
- Custom Charts
- Dynamic Dashboards
- Auto Classification
All-in-one
Get a Quote
- The most popular plan that offers an all-in-one customer experience management platform
- Social Listening + ORM + Social CRM + Social Media Analytics + Publishing + BI Tools + Surveys + Crisis Management
- Ideal for brands who want their customer care team, marketing team, PR and analysts to work on single unified platform
360 degree view of the brand and competition
- All in Social media analytics and Management plan
- All in Social Listening plan
- Ideal for all Marketing, customer care, PR
- Dynamic Dashboards
Advanced workflows for response management
- Auto Assignment, Auto Classification, Auto Reply
- Csat, SLA
- Maker / Checker workflow
- TAT Reports
- CRM reports
- Workflow Management
- Add multiple Users
- One Ticket View
- Queuing / Collision detection
- Email Escalation
Unified dashboards
- Digital Command Center
- BI Tools
- Survey Module
- Clustering of Topics and Social Profiles
- Crisis Management
- Integration with CRMs
- Connect with 300+ apps using Zapier and Appypie
Loved & Trusted By
Channels we cover
We crawl billions of web sources so you don’t miss a single conversation
Are you using any other tool?
We will import your historic data
Frequently Asked Questions
What platforms are tracked when you set up the tool?
Blogs, Forums, News, Complaint Forums, Review sites, Twitter public, Twitter Mentions, Twitter DMs, Facebook public pages data, Facebook inbox, Facebook user posts, Facebook comments on posts and ad posts, Instagram public data based on hashtags, Instagram tagged posts, YouTube public videos, YouTube channel comments, Emails, Google Business Reviews, SMS, Android app reviews, iOS app reviews
What is a Topic?
A Topic is a set of search parameter with unlimited keywords. Based on the topics you create you see results in Konnect Insights from all over the web and social media.
You can further bucket these conversations into different heads called as classifications. You can add unlimited classifications inside one topic.
What is a social profile?
A social profile could be a Facebook page or a Twitter profile or a YouTube channel. You can add your brand’s social profile as well as your competitors. one Twitter profile, one Instagram profile, one Facebook page and one YouTube channel is counted as 4 social profiles.
What are mentions?
Mentions are the number of results in your account.
What is a user?
One user means one login id. Inside one account there can be multiple logins.
How is the setup done?
Setup is done by creating Topics and adding social profiles. Topics can be created for brand, competition or industry analysis. Social profiles are added so you can get insights on the posts done by your brand as well as competitors. You get private messages for the profiles you authenticate
What platforms are covered under social profiles?
Why leaders love Konnect Insights
Konnect Insight's main USP is that it has an amalgamation of four distinct features. It was a blessing in disguise to have accidentally stepped on its website. The smooth UX/UI encourages any onlooker to stay put with the tools. Gaining Insights and generating reports has become effortless, we are happy to have chosen KonnectInsight as our Social Listening Partner.
JithinCountry Feedback Leader at Decathlon
Konnect Insights empowers my client servicing and strategy teams to analyse the impact of the work we do for our clients. The integration of analytics and listening means my team can manage their work efficiently and meet our client expectations.
Sabyasachi MitterMD at Fulcro World
Konnect Insights is primarily a professional web monitoring tool; but, like a Swiss army knife, it actually includes a few other full-fledged services as well:Social CRM tool: workflow and response management features; Analytics: brand, competition, and industry analysis; Social scheduling: easily schedule messages for your social profiles.
Lilach BullockFounder at Lilach Bullock Ltd United Kingdom
Konnect Insights has been a reliable support partner in our social media endeavours. The tool has helped us manage and map our social presence effectively. As a Consumer facing Brand with heavy consumer enagagement, Max Healthcare is very sensitive to the voice of customer. Konnect Insights as a platform has helped us understand it efficiently and helped us reach back to the people to assist them on multiple social platforms. Since last year when we first onboarded them I have seen the tool bring out new features to meet our requirements which are ever evolving and the team is very helpful with training workshops and resolving any issues.
Rohit GahlautAssistant General Manager at Max Healthcare
Social Media Marketing is one of the most cost-effective online marketing strategies for some time now. However, when comes the time to scale social media campaigns for your clients, you need something extra. You simply can’t dominate social media without a great tool in your arsenal. We evaluated quite a few solutions before finalizing Konnect Insights. It’s one tool which helps in listening, analytics, publishing and response management hence it perfectly fits the bill for us.
Ashish MohanCEO at COG Digital
The biggest advantage we see with using Konnect Insights is the hands-on approach of the team. They have taken into account our requirements and included the same in their product development roadmap. The platform is easy to use and has added to our overall social intelligence, and we aim to use the data we have to provide impactful insights to our clients.
GD PrasadSenior Account Director at Dentsu Webchutney
After scouting for a number of options, our team finally zeroed in on Konnect Insights. The coverage of the tool is excellent and the monthly conversations that we used to track increased from 10k to 50k for our brand. As an agency this helped us a lot as we could report well to our client. The analytics and dashboards are very detailed and helps us manage everything in one tool.
Inderjit Singh MatharuChief Operating Officer
