Suited for brands not using any social media tools (Limited Features)
Suited for brands having less mentions (All Features Enabled)
Suited for Brands with higher mentions. Ideal for Brand, competition and industry analysis (All Features enabled)
Blogs, Forums, News, Complaint Forums, Review sites, Twitter public, Twitter Mentions, Twitter DMs, Facebook public pages data, Facebook inbox, Facebook user posts, Facebook comments on posts and ad posts, Instagram public data based on hashtags, Instagram tagged posts, YouTube public videos, YouTube channel comments, Emails, Google Business Reviews, SMS, Android app reviews, iOS app reviews
A Topic is a set of search parameter with unlimited keywords. Based on the topics you create you see results in Konnect Insights from all over the web and social media.
You can further bucket these conversations into different heads called as classifications. You can add unlimited classifications inside one topic.
A social profile could be a Facebook page or a Twitter profile or a YouTube channel. You can add your brand’s social profile as well as your competitors. one Twitter profile, one Instagram profile, one Facebook page and one YouTube channel is counted as 4 social profiles.
Mentions are the number of results you get per month for your account.
One user means one login id. Inside one account there can be multiple logins.
Setup is done by creating Topics and adding social profiles. Topics can be created for brand, competition or industry analysis. Social profiles are added so you can get insights on the posts done by your brand as well as competitors. You get private messages for the profiles you authenticate
The biggest advantage we see with using Konnect Insights is the hands-on approach of the team. They have taken into account our requirements and included the same in their product development roadmap. The platform is easy to use and has added to our overall social intelligence, and we aim to use the data we have to provide impactful insights to our clients.
After scouting for a number of options, our team finally zeroed in on Konnect Insights. The coverage of the tool is excellent and the monthly conversations that we used to track increased from 10k to 50k for our brand. As an agency this helped us a lot as we could report well to our client. The analytics and dashboards are very detailed and helps us manage everything in one tool.
Konnect Insights is primarily a professional web monitoring tool; but, like a Swiss army knife, it actually includes a few other full-fledged services as well:Social CRM tool: workflow & response management features; Analytics: brand, competition, and industry analysis; Social scheduling: easily schedule messages for your social profiles.
We will import your historic data