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Available in different themes

Personalize your Konect Insights Dashboard to your company’s colors.


01

Elevate Brand Vigilance

Real-Time Monitoring

The Command Center allows you to monitor social media channels and online platforms in real-time. You can keep a finger on the pulse of conversations, trends, and mentions related to your brand or industry.

Crisis Management

Detect potential PR crises in real-time and respond promptly. The Command Center equips you with the data and insights needed to mitigate crises effectively.

Custom Alerts

Set up custom alerts for specific keywords, mentions, or sentiment changes. Receive notifications when critical events occur, ensuring you stay informed and can take immediate action.

Collaboration

Collaborate with team members and stakeholders by sharing insights and reports from the Command Center. Foster alignment and informed decision-making across your organization.

02

Unified Customer Records

Seamless Mapping

Our system uses a mapping object to link mobile numbers and email IDs to the respective customer.

Merge Customer Records

When customers provide the same contact info through different channels, our system intelligently merges their contact records.

Unified View

Gain a unified view of customer interactions across channels in the conversation history section.

02

Get Actionable insights
Competitor Analysis

Track and compare your performance against competitors. Identify strengths and weaknesses in your social media strategy and discover opportunities to outperform the competition.

Sentiment Analysis

Utilize sentiment analysis tools to understand the emotional tone behind conversations. Identify positive and negative sentiment trends to gauge public perception.

Audience Insights

Gain a deeper understanding of your audience's demographics, preferences, and behaviors. Tailor your content and campaigns to resonate with your target audience.

Trend Analysis

Have a grip upon what’s trending, which influencers are talking about the brand or the industry and also measure performance of your campaigns.

predicting consumer behaviour

Perceive Analytics Better

Data Visualization

Visualize data through charts, graphs, and interactive displays. This visual representation simplifies complex data analysis and facilitates decision-making.

Multi-Channel Visibility

Gain insights from various social media platforms, news sources, forums, blogs, and more, all in one place. This consolidated view simplifies data collection and analysis.

Historical Data Access

Access historical data to analyze trends over time and track the impact of past campaigns. Historical data is valuable for long-term strategy development.

Customizable Dashboards

Tailor your Command Center dashboard to display the metrics and data most relevant to your business objectives. Create custom widgets and views for specific campaigns or KPIs

Also Checkout

Community Engagement

Foster loyaltly and manage brand's health by engaging with your audience meaningfully

Social Listening

Track conversations, gain actionable insights and better engage with your customers

BI Tools and Dashboards

Enhance your brand's analytics for smarter decision-making and time savings on reporting.