How a leading bank chose KRC
We didn't demo features. We showed each leader their own morning.
Bank scenario with illustrative data and anonymised peers.
Leaders now ask for answers, not dashboards. Partners who bring KRC and Front Office OS to their clients are winning deals around $150K, chosen by the CEO and CMO, alongside the platforms they already sell.
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AI didn't just change what agents do. It changed what leaders can know.
What your clients need today
Your clients already have the channels and the platforms, many of them from you. What their leadership asks for now is different, and that is where the bigger deals are.
Nobody wakes up wanting dashboard number 17. Leaders want the answer, with the reason behind it.
Not only faster agents. The CEO, CMO and CX head each need intelligence for their own decisions.
Brands buy the best platform for each job. They need AI that works across all of them, without lock-in.
See the issue or the opportunity early, and act on it across systems, with approval.
Front Office OS
KRC connects to each platform through MCP, answers leaders' questions and, through Front Office OS, acts with approval. Your platform stays at the centre of the account. It gets smarter, and it gets in front of leadership.
You sell this
You sell this
Campaigns, journeys
Orders, payments
Social, chat, email, reviews, tickets
You don't need vendor lock-in to experience AI.
Explore Front Office OSHow a leading bank chose KRC
Bank scenario with illustrative data and anonymised peers.
The AI your clients get
One platform takes a client from the first ticket to the boardroom. Every layer is something you can sell, and each one opens the next.
Every message classified, prioritised and routed. Chatbots handle routine queries across channels.
LiveSuggested replies, summaries, signals and the next best action, in real time.
LiveAnswers in plain language, and briefs for the CEO, CMO and CX head every morning.
LiveOne question acts across the contact centre, CRM and marketing tools, with approval.
Shown live todayWhere you fit
Queues, agents and VIP waits, from your platform, in the CX head's and CEO's brief.
Priority callbacks, VIP routing and outage messages in the IVR.
Customer value, owners and accounts at risk, joined to every conversation.
Complaints matched to records, tasks for account owners, churn flags.
Omni-channel CX, AI for agents and KRC for leadership, on one platform.
Every implementation and services engagement in your region.
Selling both a contact centre and a CRM? Front Office OS joins them, and that is where the biggest phase two deals come from.
What you earn
Not a logo for your website. Pipeline, revenue and a team invested in your growth.
Earn year on year for every client you bring. As your base grows, your revenue compounds.
Implementation, onboarding and services stay with you. We never compete with you on services.
Our marketing generates enterprise demand, and we pass qualified leads to partners in their region.
We work with very few partners in each region by design, so your territory stays yours.
New KRC, Konnect AI+ and Front Office OS capabilities reach you before the market.
Joint webinars, co-branded case studies, shared press and a listing in our partner network.
How we back you
An open deal, a renewal or an account where you want a seat higher up.
CEO and CMO briefs written on the client's own brand and peers.
"Here is your 8 AM brief. Want it every day?"
Their leader presents, with your AE and our solutions consultant behind them.
"We don't hand partners a product and wish them luck. We stand beside them in every market, every deal, every conversation."Sameer Narkar, Founder and CEO, Konnect Insights
Become a partner
See exactly what your client's leadership would get, before you sign anything. If it opens doors for you, we partner. If not, you keep the brief.
We work with very few partners in each region, so we review every application personally.
Partner FAQ
Partners resell or refer Konnect Insights, including KRC and Front Office OS, to enterprise clients in their region. You earn recurring commissions on every client and keep 100% of implementation and services revenue. Our regional AE and solutions consultant work every deal with you.
Contact centre partners, CRM partners, resellers and system integrators who serve enterprise brands. We work with very few partners in each region, so we look for teams with strong client relationships in their market.
No. KRC and Front Office OS sit above the platforms your clients already run and connect to them through MCP, APIs and webhooks. Your platform stays at the centre of the account and becomes more valuable to leadership.
KRC (Konnect Research Cloud) gives leaders answers and morning briefs from their own customer conversations. Because the CEO and CMO choose it, deals are decided by leadership rather than IT, which is how partners are winning deals around $150K.
Front Office OS is one intelligence layer above the contact centre, CRM and marketing platforms. It lets a single question act across systems, with approval. Orchestration across contact centre telephony and CRM can be shown live today, and shadow mode shows every client what it would do before anything is connected.
Partners earn recurring commissions year on year for every client, and keep 100% of implementation, onboarding and professional services revenue. We do not compete with partners on services.
Every deal you bring is registered to you through the partner portal and protected end to end. The portal also tracks your pipeline, commissions, collateral and pricing.
Each region has an AE and a solutions consultant who build client briefs with you, support pre-sales and stay through implementation. Partners also get certification through Konnect Insights Academy, co-marketing and early access to new AI capabilities.
Apply on this page and name a client you would like to grow. We build a KRC brief on that client's brand and walk you through it with our partner team for your region.