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🌐 Active in 40+ Countries

Grow Your Business on the Platform Every Customer-Facing Brand Needs.

Konnect Insights is the AI-powered omni-channel CX platform enterprises are actively switching to. Partner with us and build lasting, recurring revenue, while helping your clients deliver extraordinary customer experiences.

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✦ Partner Program

Built for Partners Who Want to Win

AI-native platform. Real pipeline support.

40+
Countries
1:Few
Per Region
100%
Impl. Revenue
68+
Partners
🏆
215+ Enterprise Deals Completed by our partners
40+
Countries with Partners
68+
Certified Partners
500+
Enterprise Customers
26
Industry Verticals
What's In It For You

A Partner Program Built
to Make You Money

We don't give you a logo to put on your website. We give you pipeline, revenue, tools, and a team that's invested in your growth.

Commission Icon

Attractive Recurring Commissions

Earn competitive commissions year on year for every deal you close. As your client base grows, your revenue compounds.

Recurring YoY Revenue
Implementation Icon

Earn 100% Implementation Revenue

Every Dollar from implementation, onboarding, and professional services goes directly to you. We don't compete with you on services. Ever.

Zero Revenue Sharing on Services
Lead Sharing Icon

Lead Sharing Program

Our global marketing engine generates enterprise demand and we seed qualified leads to partners in your region.

Active Pipeline Seeding
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1:Few per Region

We work with very few partners per region by design.

1:Few Partner Model
AI Feature Icon

Early Access to AI Features

You get every new feature in Konnect AI+ and KRC before the market.

First-Mover Advantage
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Co-Marketing & Brand Visibility

Joint webinars, co-branded case studies, shared press, and a listing in our global partner network.

Co-Branded Growth
Who We Partner With

Three Profiles.
One Shared Outcome: Growth.

Whether you own the contact centre stack, the CRM relationship, or the regional enterprise market, we've built a partner model that amplifies what you already do best.

Partner Type 01

CCaaS Partners

Contact centre platform providers looking to add AI-powered CX intelligence, social engagement, and omni-channel capability to their enterprise offering.

  • Add omni-channel ticketing and AI automation to your CCaaS stack
  • Offer KRC as a strategic intelligence layer to your CXO relationships
  • Seamless API-first integration with your existing platform
  • Joint enterprise bids where CX intelligence wins the deal
  • Expand wallet share within your existing customer base
Partner Type 02

CRM Partners

CRM consultants, ISVs, and system integrators who want to extend their practice into real-time CX intelligence and social-first customer engagement.

  • Bridge CRM data with real-time social signals and brand health
  • Offer a unified 360° customer view across all digital channels
  • New services revenue through CX transformation engagements
  • Position as a full-stack CX partner, not just a CRM integrator
  • Leverage C-suite relationships for KRC early access deals
Partner Type 03

Reseller Partners

Regional technology resellers and consultancies with strong enterprise networks who want to represent a high-growth AI-native CX platform.

  • Represent Konnect Insights in your geography
  • Attractive recurring commissions on every deal
  • 100% of implementation and services revenue stays with you
  • Full pre-sales, technical, and joint selling support from our team
  • Compete and win against siloed platforms with an omni-channel story
Our Commitment

We Don't Onboard Partners.
We Build Champions.

01
Partner Handholding

Dedicated Partner Handholding

From first deal to tenth renewal, a dedicated partner manager for every account.

02
Lead Sharing

Active Lead Sharing

Our marketing engine works for you.

03
Training

Training & Certification

Structured certification via Konnect Insights Academy.

04
Technical Support

Technical & Pre-Sales Support

Dedicated technical support for every implementation.

05
Feature Access

Early Access to Every New Feature

New AI capabilities, new modules, new KRC features.

✦ Partner Portal
Your Entire Partnership.
One Intelligent Workspace.
Purpose-built for partners who want visibility, speed, and zero admin overhead.
Deal registration and pipeline tracking
Commission tracking and payout visibility
Co-branded collateral and sales decks
Pricing and quoting tools
Training resources and certification tracks
Exclusive partner community access
40+
Countries Active
100%
Impl. Revenue Yours
1:Few
Per Region
68+
Partner Orgs
🔗
EmailEmail
Live ChatLive Chat
FacebookFacebook
InstagramInstagram
Twitter/XTwitter/X
LinkedInLinkedIn
WhatsAppWhatsApp
ReviewsTikTok
YouTubeYouTube
SMSGoogle Business
CommerceReddit
VoiceVoice
All channels. One unified inbox.
The Platform

One Platform. Every Channel. Every Customer.

Konnect Insights unifies every customer touchpoint into one AI-powered command centre. A unified platform built for end-to-end customer engagement.

Omni-Channel Ticketing Social Listening Social Analytics Social CRM Publishing Quality Assessment BI Dashboards Konnect AI+ KRC
Architecture Icon
Enterprise-Grade Architecture

Built on Microsoft .NET with API-first design, webhooks, and no-code/low-code integration marketplace. Connects to anything.

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Fast Time to Value

Weeks to go-live, not months. Purpose-built onboarding, partner-led implementation, and a team that actually shows up.

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Built for Global Markets

Deep regional knowledge, local channel support, and proven deployments across the markets your clients operate in.

AI-First. Not AI-Washed.

Konnect AI+ Is Not a Feature.
It's the Core of the Platform.

Native AI runs across every module. Offer your clients an AI-native platform built around intelligence.

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Intelligent Automation

Auto ticket routing, smart categorisation, priority scoring, and workflow automation that removes manual work at scale across contact centre teams.

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Agent Assist

Real-time response suggestions, sentiment coaching, and knowledge base surfacing that makes every agent perform like your best one.

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Conversational AI & Chatbots

LLM-powered chatbots that handle L0/L1 queries across channels with human-like accuracy.

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Sentiment & Predictive Intelligence

Real-time brand sentiment, churn signals, and crisis detection.

✦ Konnect Research Cloud

The Intelligence Layer CEOs Have Been Waiting For

KRC transforms raw CX data into strategic intelligence delivered to the boardroom.

Real-time brand health monitoring across all channels
Competitive benchmarking against direct rivals
Market sentiment shifts and industry trend signals
Executive-ready narrative reports, AI-generated
Crisis detection and early-warning alert systems
Share of voice and audience sentiment analysis
C-Suite
Primary Audience
AI-Native
Architecture
Real-Time
Intelligence
Platform Comparison

Konnect Insights vs Sprinklr

Capability
✦ Konnect Insights
Sprinklr
Unified Omni-Channel TicketingSocial, messaging, email, voice, reviews
✓ Native & Seamless
Native & Seamless
AI-Native ArchitectureAI built into the platform, not bolted on as an add-on
✓ Born-AI Platform
Add-on / Extra Cost
C-Suite Intelligence Layer (KRC)Boardroom-ready strategic insights for leadership
✓ Dedicated Module
Not Available
Pricing & FlexibilityFor mid-to-large enterprise with realistic budgets
✓ Competitive & Scalable
Premium / Rigid
Time to ValueOnboarding and go-live speed for enterprise clients
✓ Weeks, Not Months
3–12 Month Deployments
Customer SupportAccess to real account teams, not ticket queues
✓ Dedicated CSM + Partner
Ticket-Based / Slow
Social Listening + CX in One PlatformSingle licence, single platform, no separate SKUs
✓ Fully Integrated
Separate Products
Quality Assessment ModuleBuilt-in QA scoring for contact centre performance
✓ Included Native
Not Standard

Trusted by Leading Brands Worldwide

Brand 1
Brand 5
Brand 7
Brand 9
Brand 2
Brand 10
Brand 3
Brand 4
Bengaluru Airport
Blinkit
Delhi Airport
Eureka Forbes
IKEA
Kenya Airways
National Bank of Iraq
Dubai Health Authority
Brand 1
Brand 3
Brand 4
Brand 5
Brand 6
Brand 7
Brand 8
Brand 9
Brand 10
Nykaa
Openreach
OVO Energy
UBA
Ueno Bank
Zepto
Access Bank Nigeria
"Our global reach has been built entirely on the partner relationships we've invested in. We don't hand partners a product and wish them luck, we stand beside them in every market, every deal, every conversation."
Sameer Narkar — Founder & CEO, Konnect Insights

Ready to Build Together?

We're selective about who we partner with. When we do, we go all in. Apply today and let's explore what's possible in your market.