Choosing the Future of CXM: In-Depth Comparison Between Konnect Insights and Sprinklr

Why Konnect Insights is the
BETTER Alternative to Sprinklr

What you get with Konnect Insights

Product Comparison

Parameters		Others
User Interface	Simplified and intuitive	Complex and Cluttered
Channels	Unified view, AI-powered tools	Standard Features
Integrations	Genesys, NICE, Cisco, Salesforce	Limited Integrations
Pricing	Simple for KI	Complex
Implementation	Within Days	Takes Months, even Years for Sprinklr

Trust Signals

Trusted Omnichannel CXM Platform in 30+ Countries

Trusted by 1000+ global brands

BlinkTrip

Michelle Iyer

We are deeply appreciative of the invaluable support provided by Konnect Insights. Their platform has revolutionized our customer engagement strategies, enabling us to elevate our brand's presence and responsiveness.  From social listening to online reputation management, dashboards, publishing, and crisis management, Konnect Insights has offered a comprehensive suite of features that have empowered us to proactively monitor and swiftly respond to customer feedback. The seamless integration and intuitive user interface have optimized our operations, allowing us to address customer concerns with efficiency and precision.  We commend Konnect Insights for their dedication to innovation, and eagerly anticipate further collaboration to drive continued success together.

Malabar Gold

Meena Bhatnagar

Keeping track of everything our customers are telling us across the Social Media diaspora, can be challenging for anyone. And when we are a global brand, it gets more complicated. That's where Konnect Insights steps in, revolutionizing the way we look at Social Listening. There are cutting edge features and robust dashboards which allow us to keep an eye on all our customer interactions across all channels.   The social analytics features provide deep insights into consumer behaviors and preferences, guiding our digital marketing approach effectively. With their listening capabilities, we stay abreast with trends, ensuring we are always in tune with our audience. The unique command center functionality holds a place of pride in our office, allowing for constant reiteration across teams, of our commitment to customer experience.  Thank you, Konnect Insights, for partnering with us in achieving new heights of customer delight and relationship.

FitForMe

Sylvia Effendi

As a social media manager overseeing six markets and over 15 channels in Europe, Konnect Insights has been a game-changer. The analytics and reporting tools offer invaluable insights into our audience, while real-time monitoring keeps us ahead of trends. The unified dashboard simplifies managing conversations, saving us a significant amount of time. We particularly appreciate the sentiment analysis and competitive benchmarking, which help us track performance and refine our strategy. Our dedicated support person, Ajay, has been exceptional. He truly understands our business and provides tailored training to our team, ensuring our continued growth. Konnect Insights has not only made our work more efficient but also elevated our social media strategy to new heights.

Bata

Sunny Gulati

I would like to credit Konnect Insights in enabling my Team at one of my previous organizations helping truly transform our social media customer experience management journey, from social listening to seamless social media and response management analytics. The Konnect Insights platform not only boosted team's efficiency and effectiveness but also empowered us to have a data driven approach enabling us to make informed decisions for our strategies in engaging with customers across various touchpoints. A big shoutout to the team at Konnect Insights for being a great enabler.

Bajaj Electricals

Ashish Surve

I would like to extend my appreciation for Konnect Insights for its game-changing Online Reputation Management and Reporting capabilities! Konnect Insights has truly helped us simplify our Response Management and Reporting processes. With all the essential tools under one roof, tracking online conversations, analyzing sentiment and the industry has never been more seamless. A big shoutout to the dedicated team at Konnect Insights for their continuous support and innovation.

Medanta

Amarjeet Singh

At Medanta we take customer experience management very seriously and Konnect Insights has been of great help in assisting us in CX delivery. The platform has enabled us to track all conversations about our brand happening on Social Media and Web platforms. Be it customer complaints or queries, with Konnect Insights, we can track, manage, analyze, and respond to all these conversations seamlessly. I would like to thank the Konnect Insights team for their continued support and innovation that helps our team drive our customer experience management strategies.

TTK prestige

Vishal Sharma

I would like to take a moment to appreciate Konnect Insights, the platform we at TTK prestige have been using to manage our online presence. As a brand, we take Customer Experience Management very seriously and the offerings provided by the platform have truly enabled us to extend our efforts to delight our customers. Along with Online Reputation Management, the team at Prestige has used the Konnect Insights platform heavily for dashboards which enable the team to have a real time insight into what's being talked about us online. The custom reports are nothing short of a blessing, enabling us to customize reports and analytics to best suit our unique needs. Konnect Insights has been a true game changer for us and I would like to extend my appreciation to the team behind it.

Star Health

Archita Sharma

What sets Konnect Insights apart is its comprehensive social listening capabilities. This model make it easy to track relevant conversations, while competitor benchmarking keeps makes sure we are ahead of the industry trends. And the automated alerts are a lifesaver for managing potential PR crises. Overall, Konnect Insights provides actionable insights that have significantly improved our customer engagement and brand reputation. It’s a powerful, user-friendly tool that I highly recommend for any brand serious about staying connected with its audience.

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Why Konnect Insights is the BETTER Alternative to Sprinklr

Why Konnect Insights is the
BETTER Alternative to Sprinklr