Social ListeningOmni-Channel CXKonnect AI+KRC IntelligenceEnterprise SaaSMumbai · Dubai · SingaporeSocial ListeningOmni-Channel CXKonnect AI+KRC IntelligenceEnterprise SaaSMumbai · Dubai · SingaporeSocial ListeningOmni-Channel CXKonnect AI+KRC IntelligenceEnterprise SaaSMumbai · Dubai · Singapore
About the Opportunity
At Konnect Insights, we're transforming how brands manage customer experience through our omnichannel platform built on social listening, analytics, and reporting.
We're looking for an Enterprise Sales professional with deep domain expertise and a proven track record of new business acquisition in the SaaS/CX industry. This role carries a high level of strategic ownership — focused on large, complex accounts and driving significant enterprise revenue growth.
Key Responsibilities
1. Strategic GTM & Vertical Ownership
- Develop and execute a strategic Go-To-Market (GTM) plan for identifying and penetrating large enterprise accounts.
- Own a specific vertical (e.g., BFSI, Retail, FMCG, Hospitality, Education, or Real Estate) and build out the strategy from scratch.
- Leverage deep understanding of vertical-specific trends and buying cycles to position Konnect Insights as a strategic CX partner.
2. Executive Engagement & Pipeline Management
- Strategically identify, research, and penetrate high-value target accounts.
- Initiate engagement with C-level stakeholders and key decision-makers via email, LinkedIn, and calls.
- Build, rigorously maintain, and accurately forecast a robust pipeline of qualified enterprise opportunities.
- Ensure accurate, timely documentation of all lead interactions and deal progress in the CRM.
3. Consultative Sales Mastery
- Lead consultative discovery sessions to map complex client challenges, workflows, and global CX objectives.
- Translate customer pain points into opportunities, architecting solutions with clear, quantifiable ROI.
- Deliver customized product demonstrations and presentations tailored to enterprise-level use cases.
4. Cross-Functional Leadership
- Collaborate closely with Solutions Consultants to tailor engagement strategies and meeting objectives.
- Work cross-functionally with Marketing, Product, and Customer Success teams.
Qualifications & Required Expertise
- Experience: Proven track record of 10+ years in new business acquisition, preferably in Enterprise Sales within SaaS/CX.
- Sales Acumen: Extensive experience conducting discovery, leading executive-level demos, and closing complex deals in a consultative selling model.
- Domain Knowledge: Deep understanding of specific vertical needs and buying cycles in at least one key sector (BFSI, Retail, Hospitality, FMCG, Education, or Real Estate) is a significant asset.
- Market Familiarity: Comfortable navigating both international and domestic market nuances.
- Soft Skills: Strong communication and relationship-building skills across multiple stakeholders and C-level executives.
Why Join Konnect Insights?
- Fast-growing SaaS platform in the Customer Experience space
- Opportunity to own verticals and build GTM strategies from scratch
- Collaborative, innovation-driven environment
- Competitive compensation + performance-based incentives
Konnect Insights is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
About the Opportunity
At Konnect Insights, we're dedicated to transforming customer experience management through our omnichannel platform powered by social listening, analytics, and reporting.
As an SDR, you'll play a crucial role in generating leads, setting up meetings, conducting discovery calls, and building a robust pipeline for our Solutions Consultants.
Responsibilities
Lead Generation
- Conduct targeted outbound prospecting to generate new leads in Domestic markets.
- Utilize various channels, including email, LinkedIn, and calls, to identify and engage potential clients.
Meeting Setup
- Proactively schedule and coordinate meetings with key decision-makers in target regions.
- Collaborate with Solutions Consultants to align meeting objectives with client needs.
Discovery Calls
- Conduct effective discovery calls to understand prospects' pain points, challenges, and business objectives.
- Articulate our value proposition clearly and tailor discussions to each prospect's specific needs.
Pipeline Creation
- Work collaboratively with the sales team to build and maintain a robust pipeline of qualified opportunities.
- Ensure accurate and timely documentation of lead interactions in the CRM system.
Skills & Qualifications
- Previous experience in a Sales Development Representative role or similar.
- Excellent communication and interpersonal skills.
- Proven ability to conduct successful discovery calls and schedule meetings.
- Results-oriented mindset with a focus on exceeding targets.
- 1–3 years' experience.
Why Join Konnect Insights?
Why join Konnect Insights over big names? Because here, you build, not just execute. Join a team where your ideas shape the future of CX management.
Konnect Insights is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
Role Overview
We're looking for a versatile B2B SaaS marketer who can manage the full marketing lifecycle across content, digital channels, and brand communication. This role requires someone who can think strategically while executing across multiple touchpoints — content, social media, paid campaigns, website experience, and SEO collaboration.
The ideal candidate understands how B2B SaaS buyers think, communicates clearly through content, and can translate marketing goals into campaigns that drive awareness, engagement, and pipeline.
Key Responsibilities
Content & Communication
- Write and manage high-quality content including blogs, website pages, product messaging, and campaign assets.
- Maintain a consistent brand voice across all marketing channels.
- Support sales and partner teams with marketing communication and collateral.
Digital & Social Media
- Manage the company's social media presence across LinkedIn, X, and other relevant platforms.
- Plan and execute social content calendars aligned with product launches, campaigns, and thought leadership initiatives.
- Monitor engagement and optimize content performance.
Website & Content Experience
- Oversee website content updates and landing page creation.
- Collaborate with designers and developers to improve page structure, messaging, and conversion performance.
- Ensure website content aligns with product positioning and SEO goals.
Paid Marketing
- Plan and manage paid campaigns across platforms such as Google Ads and LinkedIn Ads.
- Track campaign performance and optimize for lead generation and pipeline growth.
SEO Collaboration
- Work closely with the SEO team to plan keyword strategies, pillar content, and organic growth initiatives.
- Ensure blogs, landing pages, and website content support search visibility and traffic growth.
Team & Project Management
- Manage and coordinate the marketing team across content, design, and campaign execution.
- Provide direction, feedback, and project oversight to ensure consistent output and quality.
- Align marketing initiatives with broader business and product goals.
Required Skills
- 3–4 years of marketing experience in a B2B SaaS environment.
- Strong writing and communication skills.
- Experience managing content, digital campaigns, and social media marketing.
- Understanding of SEO fundamentals and performance marketing.
- Ability to work cross-functionally with product, sales, and design teams.
- Strong organizational and team management capabilities.
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