Skip to content We power CX for 500+ enterprise brands across 30+ countries — airlines, banks, telcos, retail giants and 27 different verticals. We're building our UK presence through the right agency partnerships. This is your invitation.
Who We Are
Konnect Insights is an AI-powered, omni-channel customer experience platform. For over a decade, we've helped some of the largest brands in the world listen to their customers, resolve issues faster, and turn every conversation into intelligence.
We're deployed at scale across aviation, banking, telecom, retail, and government — in some of the most demanding CX environments anywhere.
The UK is one of the most sophisticated CX markets in the world. Brands here expect more — better data, faster resolution, smarter AI. We're building deliberately, through partnerships with agencies who already serve those brands. We would rather earn UK credibility through the right relationships than spend it on advertising.
The Serious Alternative
UK enterprise brands want the depth of the major CX platforms. What they rarely get is the price transparency, the onboarding speed, and the responsive support. Konnect Insights delivers enterprise-grade capability without the enterprise-grade overhead that slows UK agencies down.
The Platform
Most agencies stitch together 4 to 6 tools for their clients — social listening, ticketing, analytics, publishing, AI. Konnect Insights replaces that entire stack with one unified platform.
Real-time monitoring across 50+ sources in 190+ languages. Every brand mention, sentiment shift, and competitive move — before it becomes a crisis.
Crisis Alerts · Share of VoiceOne inbox for every channel — social, email, chat, call, WhatsApp. Auto-classify, auto-assign, auto-resolve. SLA management built in.
Auto-Routing · SLA · WorkflowsBoard-ready reports your clients will actually use. Dashboards for every role, with AI-generated insight on every chart.
Custom Reports · Auto-InsightsMulti-brand, multi-channel content calendar. Approve, schedule, and publish from one workspace. Built for agency workflows.
Multi-Brand · Approval FlowsEvery customer, every interaction, one timeline. Profile-level history across channels. Segment, tag, and act without switching tools.
360° Profiles · SegmentationDeep performance analytics across every channel. Competitor benchmarking, campaign ROI, influencer tracking — one view.
Benchmarking · Campaign ROIEvery chart, dashboard, and workflow has AI built directly inside it — reading data and delivering insight in plain English, automatically.
What's In It For You
This isn't about helping us. It's about what a platform like Konnect does for the agencies who use it — and the clients they serve.
Add CX intelligence, social listening, and AI reporting to your portfolio — without building the technology yourself.
Replace the 4 to 6 tools your clients pay for with one platform you implement, manage, and own.
Enterprise brands expect proven tooling from their agencies. Konnect gives you that proof — 500+ brands, 30+ countries.
The Program
Not a free trial with a sales call attached. A structured partnership — built to help your agency deliver better outcomes and grow your own practice.
Every module, all features, live data. Social listening, ticketing, publishing, analytics, BI, and Konnect AI+ — the full enterprise stack, yours to use across your agency and your clients for 12 months at no cost. No feature gates. No pressure.
Co-marketing recognition, joint case studies, and a place on the Konnect Insights partner directory — global visibility built on your work with us.
Dedicated setup and a named contact. No generic onboarding — we walk your team through the platform, tailored to how you work.
Your feedback shapes what we build for the UK. Direct product access, quarterly calls, and first visibility of new features.
Refer a brand that signs, and you earn. A structured referral program launches to Founding Partners first — before any other tier.
Who We're Looking For
We're selective. We'd rather have 10 partners who are deeply engaged than 100 who never log in.
You make your own tool decisions and take pride in recommending what genuinely works — not what the holding company mandates. Independent thinking is the whole point.
FTSE 100, high-street retail, financial services, travel, telco — clients with real CX complexity, multiple channels, and leadership teams who expect the data to back the strategy.
LinkedIn, PRWeek, Campaign Live, industry events — when you find something genuinely useful, you share it. That is all we ask in return for 12 months of free access.
Listening here, ticketing there, publishing somewhere else, reporting in a spreadsheet. You know there is a better way. We are it.
Once we reach 15 UK Founding Agency Partners, the program closes. No waitlist, no second cohort at the same terms. If you think you're a fit, the right time to reach out is now.
Apply Now
Write to us directly. Tell us about your agency, the clients you work with, and why Konnect Insights is a fit. We'll respond within 48 hours.
[email protected] ↗No forms. No auto-responders. A real conversation with our team.