Case Studies
How a Telecom brand addressed Service Disruptions with Konnect Insights
July 18, 2024How a Telecom brand addressed Service Disruptions with Konnect InsightsDownload
A Leading Airline Brand finds a powerful social listening platform in Konnect Insights
June 3, 2024International-Airline-Case-studyDownload
Centralizing and enhancing CX at one of the leading airports with Konnect Insights
June 3, 2024Airport-genericDownload
Unifying Customer Experience Across Multiple Touchpoints
June 3, 2024Delhi-Aiport-final-1Download
A global motorcycle brand’s Omnichannel CX ride
June 3, 2024Motorcycle-brand-CaseStudy-1Download
How a Leading Stock Exchange Revolutionizes Social Media Performance with Konnect Insights
June 3, 2024Financial-Exchange-Organization-case-studyDownload
A well-known Real Estate brand leverages Konnect Insights for social media leads management
June 3, 2024Leading-Real-Estate-brand-case-study-1Download
Revolutionizing Social Media CX with Konnect Insights
June 3, 2024Electronics-retail-chain-case-studyDownload
Transforming Customer Engagement and Marketing Success with Konnect Insights
June 3, 2024Global-Telecom-brand-case-studyDownload
Indira Gandhi (Delhi) International Airport Taking CX To Greater Heights
June 28, 2022Indira Gandhi International Airport (IDIA) also known as Delhi International Airport (DIAL), a consortium led by the GMR Group operates the capital’s Delhi International Airport.…
Motilal Oswal Excels In Helping Customers Attain Their Personal Goals
June 15, 2022The BFSI sector is one of the primary pillars fuelling the economy. Ranging from banking to financial services, to insurance and encompassing everything in between,…
Blinkit An Instant Delivery Service Provider Enhancing CX
June 23, 2022We’ve watched generations of the same family remain devoted customers in communities where corner stores called “Kiranas” were a vital part of our lives.…
Ather Energy, An Indian EV Company, Leveraging Consumers’ Insights
June 17, 2022Ather Energy is an Indian start-up in the EV (Electric Vehicle) industry, founded in the year 2013. It is the only premium electric scooter…
Wirality Media Marketing Agency Paving Efficient Creativity With Meaningful Data
July 7, 2022About Wirality Media Online platforms have played a crucial role in connecting brands with their customers. Wirality is an independent agency that helps brands realize…
DCB Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction
July 8, 2022A new generation private sector bank with 400 branches has innovated in a big way to raise the bar for customer experience. The Reserve Bank…
How ONSITEGO WOWS their CX through hassle-free services
September 9, 2022Onsitego is India’s leading device-care provider that offers a one-stop solution for All Your Device Needs - extended warranties, damage protection, AMC plans, and On-Demand…
The Mobile And Accessories Retail Chain Building Its Online Reputation
July 18, 2022A well-known multi-brand retail chain in India selling cell phones, chargers, accessories, internet data cards, and gadgets is situated in Chennai. It operates over 450…
Online Trading Platform Leveraging Consumer Insights
July 22, 2022Started in 2009, in a modest flat in Delhi, this platform was formed, servicing a small cohort of clients and assisting them in growing their…
The Marketing Firm Raising CX Levels With Market Insights
July 25, 2022The digital marketing agency is a full-service digital solutions agency from the Wunderman Thompson Network and part of the WPP Group. They are one of…
The Wellness Center Boosts Its CSat
July 22, 2022The Wellness Centre is an unlisted private company incorporated on May 31st, 2017. It is a private company based in Mumbai. The coach is an…
The Home Decor Giant Painting Positive Experience For Its Customers
July 29, 2022Since its humble origins in 1942, the firm has come a long way. It was founded as a partnership venture by four friends who were…
The Bike Taxi Brand Riding On Insights
July 29, 2022Bengaluru-based bike taxi aggregator and logistics service provider is India's most popular bike taxi service and has come a long way since its beginning in…
The Dental Health Tech Chain Spreading Smiles
July 29, 2022The dental health-tech chain has a significant online presence and is rapidly growing. It was established in 2019 by IIT/IIM graduates. They are poised to…
Consumer Electronics Enterprise Providing Top-Notch UX Using Social Data
July 22, 2022The Consumer Electricals Enterprise manufactures and markets a wide range of consumer products, ranging from fans, lamps, and luminaries to pumps and household appliances. The…
The Automotive Manufacturer Driving Towards Satisfying Its Customers
July 15, 2022An Indian multinational automotive manufacturing company based out of Pune, its footprint spans a wide range of industries: two-wheeler and four-wheeler, home appliances, lighting, iron,…
The Digital Agency Leveraging Market Insights
July 22, 2022A marketing agency that is here to help brands discover their purpose as fellow humans and do things of importance, establishing a new type of…
Financial Conglomerate Transcending CX With Social Listening
July 22, 2022The finance company, a wholly-owned subsidiary of the same enterprises, is the brand group's flagship firm. It is a housing finance company involved in a…
A Global Technology Company Assisting Brands With Digital Transformation
July 8, 2022The next-generation global technology company that assists businesses in reimagining their operations for the digital age. Their technological products and services are the result of…
Radio Station Scaling Digital Campaigns
June 22, 2022Radio is one of the most fascinating forms of entertainment, although there are many glamorous forms of listening media. Radio channels can bring potential…
Automobile Brand Excelling At Their CX
June 23, 2022They are the leading automobile industry not just selling cars but an idea. And has gone through many changes over the years, they are…
The Healthcare Institute Drives Customer Experiences Through Social Listening
June 22, 2022In India, the healthcare industry has grown to be one of the biggest in terms of both employment and revenue. Additionally, the COVID-19 pandemic highlighted…
How A Telecom Entity Regulates The Industry With Social Listening
July 15, 2022Telecom services are widely recognized as an important tool for a nation's socio-economic development, and so telecom infrastructure is viewed as a crucial component in…
The Health Insurance Company That Values Its Customer Service The Most
July 15, 2022An Indian multinational corporation began operations in 2006 as India's first independent health insurance company. The business offers health, personal accident, and international travel insurance…
A Dairy Brand Optimizes Its Customer Experience Management
June 21, 2022This is the leading dairy product FMCG brand, a wholly-owned subsidiary of the national dairy development board. The company has 21,000 employees working in 31…