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Foster loyalty and manage brand's health by engaging with your audience meaningfully

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Unify all customer interactions within one platform. Manage conversations seamlessly across every channel.

BI Tools and Dashboards
Enhance your brand's analytics for smarter decision-making and time savings on reporting
Social Listening
Track conversations, gain actionable insights and better engage with your customers

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Boost productivity and simplify your CX management with the power of AI

Social Publishing
Effortless social media management, enhancing content collaboration across channels and profiles
Social Analytics
Leverage social media data to uncover actionable insights and AI based smart suggestions

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Enhance team performance with precise evaluations and coaching.

Crisis Management
Proactively identify and mitigate crisis effectively while positively impacting your brand’s online reputation
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Turn insights into action with free resources that help you listen, respond, and build stronger customer relationships.
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Connect your CRMs, Contact Centers, Chat applications, Marketing Automations, Collaboration tools and many more with readymade connectors in Konnect Insights App Marketplace
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Seamlessly connect calls to streamline customer interactions

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Sync customer data effortlessly with popular CRM solutions for enhanced relationship management
Conversation AI
Leverage chatbots + human interactions for better customer care and experience

Collaborations
Seamless collaboration with all entities involved in providing a great customer experience across the purchase journey
Project Management
Efficiently manage projects for exceptional customer experiences, end-to-end

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Automate marketing for streamlined campaigns and audience engagement based on data
Leverage your existing tech stack with added impetus through integrations for holistic CX management. Check out the integrations
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Blogs Category Uncategorized

Nov 28, 2025 · 35 min read

Top 6 Sprinklr Alternatives & Competitors in 2026 revamp

Watch Video ▶ × Customer experience management has come a long way from simple social monitoring dashboards. Modern brands now rely on…

Konnect Insights

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May 14, 2023 · 9 min read

Social Listening For Pharma: Maximizing Customer Insights And Brand Reputation

The pharmaceutical industry is one of the world’s most heavily regulated and complex industries, with strict requirements for product safety, efficacy, and…

Konnect Insights

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