Customer Experience: The Key to Success
Research conducted by American Express has revealed that 90% of customers are ready to spend more to have a better experience. Similarly, the Temkin Group has also published a report stating that companies earning $1 billion per year can make an additional $700 million in just 36 months after making appropriate investments in customer experience. […]
DCB Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction
A new generation private sector bank with 400 branches has innovated in a big way to raise the bar for customer experience. The Reserve Bank of India regulates it as a scheduled commercial bank, as it is handled and regulated professionally. The bank features cutting-edge technology and infrastructure, including cutting-edge internet banking for personal and […]
Online Trading Platform Leveraging Consumer Insights
Started in 2009, in a modest flat in Delhi, this platform was formed, servicing a small cohort of clients and assisting them in growing their assets in public markets. They eventually relocated to Mumbai, where their momentum intensified. Thousands of clients joined them only on the basis of word of mouth. Even before fintech was […]
The Marketing Firm Raising CX Levels With Market Insights
The digital marketing agency is a full-service digital solutions agency from the Wunderman Thompson Network and part of the WPP Group. They are one of the most sorts after digital marketing agencies, and that’s clearly testified by the clientele they work with. Digital marketing agencies have been extremely instrumental in bringing brands and their customers […]
The Wellness Center Boosts Its CSat
The Wellness Centre is an unlisted private company incorporated on May 31st, 2017. It is a private company based in Mumbai. The coach is an award-winning holistic nutritionist and a worldwide known Holistic Lifestyle Coach in the area of integrative and lifestyle medicine. Given the importance of wellness, he co-founded Comprehensive Living Concepts, a one-of-a-kind […]
The Bike Taxi Brand Riding On Insights
Bengaluru-based bike taxi aggregator and logistics service provider is India’s most popular bike taxi service and has come a long way since its beginning in 2015. It’s India’s first and fastest-growing bike taxi app, with a whopping 25 million+ app downloads. They have carved out a niche in the industry through hard work and determination. […]
The Dental Health Tech Chain Spreading Smiles
The dental health-tech chain has a significant online presence and is rapidly growing. It was established in 2019 by IIT/IIM graduates. They are poised to take the dental care industry to the next level thanks to significant engagement. The year 2022 for the dental health-tech chain is all about advancement, prosperity, and brilliance. They are […]
Consumer Electronics Enterprise Providing Top-Notch UX Using Social Data
The Consumer Electricals Enterprise manufactures and markets a wide range of consumer products, ranging from fans, lamps, and luminaries to pumps and household appliances. The company has a strong dealer base across the country with a wide service network offering robust after-sales service to customers. They have a nationwide distributor network of more than 3,000 […]
The Automotive Manufacturer Driving Towards Satisfying Its Customers
An Indian multinational automotive manufacturing company based out of Pune, its footprint spans a wide range of industries: two-wheeler and four-wheeler, home appliances, lighting, iron, and steel industries. It is deemed as the fourth largest two and three-wheeler manufacturer. They have branches in Europe, Asia, Latin America, and the USA. The multinational automotive company was […]
The Digital Agency Leveraging Market Insights
A marketing agency that is here to help brands discover their purpose as fellow humans and do things of importance, establishing a new type of connection between brands and their followers. Their line of work is to promote effective digital transformation. They accomplish this by offering a variety of services, including marketing, design, strategy, and […]
