What is the difference between SaaS PaaS and IaaS?
Cloud computing has gained immense hype over the past decade due to the usefulness it caters to across industries. This shift from the legacy approach of storage & processing through technology to cloud-based services helped us obtain a massive change in the global industrial landscape. We as companies have started leveraging various types of cloud […]
Konnect Insights Release Note – 8th September 2023
We are thrilled to announce the latest release of Konnect Insights, our Customer Experience Management platform. This release brings valuable enhancements and new features to streamline your operations. Here’s what’s included: 1. Generative AI on Publish Module: This new feature allows brands to curate AI-generated text content for their social media posts. Simply click on […]
Online Reputation Management For Small Businesses: Tips And Best Practices
Did you know that 91% of people read online reviews, and 84% trust those reviews as much as personal recommendations? Maintaining an impeccable online reputation in today’s digital age has become pivotal, especially for small businesses looking to establish their mark. Online reputation management for small businesses isn’t just a trending buzzword but a crucial […]
Social Media Analytics In Tourism : A Comprehensive Guide
Tourism is one industry where customers are most active on review sites. Customers use review sites to book tickets, check-in at hotels, write about their travel experience, and more. The travel itineraries of individual bloggers and common people are also frantically posted all over the internet. For these reasons, tourism businesses have easy access to […]
Online Reputation Management For Job Seekers: Enhancing Your Professional Image
It is difficult to shortlist candidates only by looking at their educational qualifications and experience. Therefore, recruiting firms and HR professionals research the online profiles of the applicants before making a decision. Social media is a place where you cannot pretend to be someone else. So, this is exactly what recruiters want when screening the […]
Konnect Insights Release Note – August 2023
We are thrilled to announce the latest release of Konnect Insights, our Customer Experience Management platform. This release brings valuable enhancements and new features to streamline your operations. Here’s what’s included: Navigation: Login >> Dashboard >> Add Charts >> Widgets>> TAT Summary Navigation: Login >> Dashboard >> Add Charts >> Widgets>> TAT Summary *please note: […]
Social Media Analytics and Brand Reputation Management
In the dynamic landscape of the digital age, information travels at lightning speed. Public perception can make or break a business, and the management of brand reputation has taken center stage. Social media platforms now have a persuasive presence. This has made brand reputation management both a challenge and an opportunity. This is where the […]
Reputation Management For Influencers To Build And Sustain A Positive Digital Presence
A 2020 study by BrightLocal revealed that 87% of consumers read online reviews for local businesses, a number that has been steadily increasing year-over-year. In 2020, a study by the Digital Marketing Institute found that 49% of consumers depend on influencer recommendations for their purchase decisions. These statistics underscore the importance of online reputation management […]
Everything About Social Analytics for Business Insights
For using social analytics for business insights, it is not a question of whether or not to use them but rather when and how. In this age of social media, where literally half of the world is engaging in conversations through Facebook, Twitter, Instagram, and Snapchat, businesses can no longer afford to be unaware of […]
How To Enhance Product Innovation With Social Listening
In today’s digital age, every second sees a flurry of online conversations, with over 50,000 tweets being published worldwide in just a matter of moments. Amidst this vast sea of chatter, brands have a golden opportunity to tap into real-time feedback, opinions, and sentiments. Product innovation with social listening is not just a buzzword, it’s […]