Event 2022 -

Konnect Insights Excellence Awards 2022

Presented by

Felicitation for professionals in customer service.

Venue : Sofitel, BKC

Date : 15th December 2022

Time : 3pm onwards with dinner and cocktails

A single platform where brands & agencies
come together.

Venue : Sofitel, BKC

Date : 15th December 2022

Time : 3pm onwards with dinner and cocktails

Award Categories: Over 20

Date : 15th December 2022

Overview

Excellent customer experience! Isn't that the most crucial, yet elusive, expectation of all organizations today? The pandemic issue, on the other hand, has changed the way customers connect with brands.

Consumers are shifting away from traditional interactions towards digital media platforms, opening the path for the exploration of digital experiences. The hyper-digitalization tsunami forced brands to rapidly transition and emphasize digital channels.

However, reimagining the customer experience has nearly become a necessity in order to empower and secure consumer loyalty and organically develop a community out of their user base. In many modern ways, providing an excellent customer experience is already involved.

Communication is still at the heart of it, listening to what the consumer is saying, reacting to it, and then asking follow-up questions that further the connection and strengthen the relationship at the same time.

Event will focus on

Transformation: Unifying marketing and customer care for a customer-centricity
Revive: Redefining ROI to put the customer first
Omnichannel: Diving into the trends of omnichannel marketing and customer experience
Seamless: Building better brand-customer relationships through technology
Customer Experience Management: Creating winning strategies for the new world of customer engagement and expectations.
Insights: Listening to customers, evaluating their perceptions, and leveraging actionable insights to improve the brand and its services.

WHY should you participate?

01 GATHERING OF ALL MARKETING AND CX LEADERS IN ONE PLACE

02 FELICITATION & AWARDS ACROSS 20+ CATEGORIES (BRANDS & AGENCIES)

03 DISCUSSION ON VARIOUS TOPICS SUCH AS CXM, MARKETING, ANALYTICS AND MORE, WITH EXPERTS

04 OPPORTUNITY TO INTERACT AND ENGAGE WITH THE CREME OF THE INDUSTRY

05 SHOWCASE YOUR EXPERTISE THROUGH SESSIONS & NETWORKING

06 BRANDING ON VARIOUS MARKETING CHANNELS PRE, DURING AND POST EVENT

Agenda

3:00 pm - Arriving Time

3:15 pm - registration

3:45 pm - Keynote (15 mins)

4:15 pm- Sponsorer session (15 mins)

4:30 pm - Jury’s session (15 mins)

4:45 pm - Panel discussion 1 (25 mins)

5:10 pm - Hi-Tea Break (20 mins)

5:30 pm - Award Ceremony (45 mins)

6:15 pm - Sponsorer session 2 (10 mins)

6:25 pm - Panel discussion 2 (25 mins)

6:50 pm- - Awards Ceremony (45 mins)

7:35 pm - Sponsor session 3 (10 mins)

7:45 pm - Panel discussion 2 (25 mins)

8:10 pm - Awards Ceremony (45 mins)

9:00 pm - Closing the event

9:30 pm - Cocktails and Dinner

WHO will attend?

Agencies

Brands

Tech Providers

FOUNDERS, DIRECTORS, HEADS & CXOS FROM MARKETING, CX, SOCIAL MEDIA, DIGITAL MARKETING, ORM, ANALYTICS, BRAND MANAGEMENT

Members of the board, C-level, Senior Vice Presidents, Global Team Heads, Directors, and Heads of departments from e-commerce, banking, telecom, retail, pharmaceuticals, healthcare, aviation, hospitality, and automotive industries involved in:

About Konnect Insights

Konnect Insights is an omnichannel customer experience management platform offering Social Listening + Response Management (with advanced workflows) + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management.

THANK YOU

FOR AWARD PARTICIPATIONS, NOMINATIONS & SPONSORSHIPS

MELDON@KONNECTINSIGHTS.COM

Konnect Insights Excellence Awards 2022

Presented by

Felicitation for professionals in customer service.

Venue : Sofitel, BKC

Date : 15th December 2022

Time : 3pm onwards with dinner and cocktails

A single platform where brands & agencies come together.

Venue : Sofitel, BKC

Date : 15th December 2022

Time : 3pm onwards with dinner and cocktails

Award Categories: Over 20

Date : 15th December 2022

A single platform where brands & agencies
come together.