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Easily gather customer contact information like mobile numbers and email IDs when they reach out on various channels.
Tailor your contact info section with multiple fields to suit your specific requirements.
Maintain a centralized repository of customer contact details for convenient access and management.
Our system uses a mapping object to link mobile numbers and email IDs to the respective customer.
When customers provide the same contact info through different channels, our system intelligently merges their contact records.
Gain a unified view of customer interactions across channels in the conversation history section.
Get a consolidated perspective of customer conversations, regardless of their origin channel.
Better understand customer preferences, behaviors, and concerns to deliver highly personalized and targeted support.
Use the insights gained to build long-lasting customer loyalty through exceptional experiences.
Explore our marketplace for integrations with essential tools and platforms.
Seamlessly connect with your preferred CRM system for data flow and synchronization.
Ensure that customer data and interactions captured within our solution are seamlessly transferred to your CRM, enabling a centralized view.
Foster loyaltly and manage brand's health by engaging with your audience meaningfully
Leverage social media data to uncover actionable insights and AI based smart suggestions
Track conversations, gain actionable insights and better engage with your customers
Enhance your brand's analytics for smarter decision-making and time savings on reporting.
Unify your customer experience on social (X, Facebook, Instagram and many more), emails, calls, chats. Connect with your CRMs and Marketing Automations
