TikTok Social Listening: A Complete Guide
TikTok has exploded in popularity, transforming from a short-video app into one of the most influential social platforms worldwide. With more than 2 billion downloads and users spending an average of 21 hours each month on the platform, its impact on culture, trends, and consumer behavior is undeniable. In fact, TikTok users spend an average […]
AI Agents: Revolutionising No-Code Integrations in the Konnect Insights App Marketplace
The Power of No-Code Integrations in Konnect Insights Businesses are increasingly seeking ways to streamline operations without the burden of complex coding. Konnect Insights steps into this arena with a revolutionary no-code integration solution that transforms how SaaS applications communicate and collaborate. Konnect Insights has transformed the integration landscape by enabling businesses to connect their […]
Social Listening Insights: Crafting Accurate Audience Personas
In today’s competitive business landscape, brands must understand their target audience on a deep level. This is where audience personas come into play. An audience persona is a fictionalized profile of your ideal customer, based on market research and data analysis. It helps you gain insights into your customers’ motivations, pain points, behaviors, and preferences. […]
Keywords to Track in Your Social Listening Tool
Your customers are talking everywhere—about your brand, your products, even your competitors. The real question is: are you tracking the right words to hear them? Social listening is only as powerful as the keywords you track. The right keyword strategy can mean the difference between catching surface-level chatter and uncovering the deeper insights that truly […]
20 Ways To Use Social Listening Insights
Social media has become a pillar of our economy and a crucial business information source. Companies are starting to see the benefits social media can bring to their company, but many need help with its best uses. This blog post will provide 20 ways any company can use social listening insights for business. In today’s […]
Social Listening For Nonprofits: Enhancing Advocacy And Engagement For Social Causes
Having a strong online presence is a must for every business. In the digital era, online visibility matters for nonprofit organizations as well. However, many NGOs don’t understand the true potential of brand advocacy and customer engagement. Do you run a nonprofit organization and have a limited budget for spending on social media marketing? Don’t […]
Measuring Brand Health with Social Listening: Key Metrics and Analysis Techniques
You can’t improve what you don’t measure — and that’s especially true for brand perception. Every conversation about your brand—whether it’s a tweet, a review, or a Reddit comment—reveals something about how people feel about you. That collective sentiment, awareness, and trust form what marketers call brand health. A healthy brand isn’t just recognized; it’s […]
How to Choose the Best Platform for Social Listening in 2026
Social media has become an integral part of our lives. Whether it’s for personal connections or business growth, social networks offer a vast playground for interaction and engagement. But with countless platforms out there, the question that often arises is, “When it comes to social listening, how do you know which social networks to start […]
Customer Experience Management (CXM) Monthly Report: August 2025
Automobile Industry Monthly CXM Report: August 2025 August 2025 reaffirmed a pattern we’ve been watching all year in the automotive industry: high engagement, decent responsiveness, but still a struggle to convert CX efforts into stronger loyalty. With over 500 daily support tickets and a rapidly growing digital audience, automotive brands are clearly in the spotlight—but […]
Konnect Insights Release Note – September 2025
At Konnect Insights, we’re continuously working to make your experience smarter, more intuitive, and more powerful. In this month’s release, we’ve focused on delivering features that empower teams with AI-driven tools, enhance publishing workflows and strengthen security. All designed to help you connect with your audience more effectively than ever before. This update brings a […]