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We're Hiring

Build the Future of CX.

Join a team of builders, thinkers, and CX obsessives on a mission to make omni-channel and AI simpler and help brands make their customers happier.

Why Konnect Insights

A platform built by people who care.

We are not building just another SaaS platform. We are a team of 150+ passionate builders, backed by customers who believe in what we are creating.


Across 30+ countries, leading brands rely on our platform to manage, understand, and elevate their customer experience. From omni-channel ticketing to social listening to AI-powered CX intelligence, we are shaping how modern enterprises connect with their customers.

"We aim for Excellence. In product. In execution. In everything we do."

— Our Mission
Ship fast. Ship right.
Ship fast. Ship right.
We move with speed and precision. Every release matters. Every feature is deliberate.
Curiosity-driven
Curiosity-driven
We ask "why" before "how". The best solutions come from deep understanding.
Empathy first
Empathy first
With our customers, with each other. CX starts inside we live what we build.
No coasting
No coasting
We set high standards and consistently reach them. Complacency isn't in our DNA.
Think global
Think global
Our products run in India, UAE, and SEA. Global mindset, local depth.
Ownership culture
Ownership culture
You own your work, your outcomes, and your growth. No hand-holding. All impact.
Life at Konnect

Where great work gets done.

🏙️
Mumbai
Headquarters
150+
Team Members
10+
Years Strong
US Flag
United States
UAE Flag
Dubai
Singapore Flag
Singapore
500+
Enterprise Clients
30+
Countries
Perks & Benefits
Competitive Pay
Competitive Pay
Compensation that reflects your impact, fixed + performance variable, reviewed annually.
Ownership & Growth
Ownership & Growth
Own your function. Fast-track careers for those who deliver. No bureaucracy, just merit.
Work With Real AI
Work With Real AI
Build on, with, and around AI — LLMs, RAG, automation. Not a buzzword here — it's our product.
Global Exposure
Global Exposure
Work with enterprise brands across India, GCC, SEA. Global scope from day one.
Direct Impact
Direct Impact
Your work ships fast and reaches real users. No 18-month project cycles. Real feedback, real results.
Strong Culture
Strong Culture
Team offsites, cross-functional collaboration, and a leadership team that's always accessible.
Team Voices

Hear it from the people inside.

""

Coming from Emplifi where I built expertise in the CX space, joining Konnect Insights felt like the right move at the right time. What impressed me most was the company's vision for unified customer experience management, something I'd been passionate about but hadn't seen executed at this level. Over the past years here, I've had the opportunity to lead strategic partnerships across the LATAM region, a market with incredible potential. What sets Konnect apart is how seriously the team takes customer success and regional nuance. Beyond the product, the culture here fosters genuine collaboration and growth — the kind where your contributions actually move the needle.

R
Rei Prado
""

I launched my SaaS career at Konnect Insights, and it gave me the foundation to explore what else was out there — including an opportunity with Salesforce. But here's what matters: I came back. That decision alone says something about the culture and growth trajectory here. What drew me back wasn't nostalgia; it was the clarity that Konnect offers something rare — a place where you can actually move the needle on product and strategy while learning from incredibly talented people. The work culture genuinely fosters growth, it's embedded in how the team operates, collaborates, and invests in people.

M
Mohit Garg
""

Having led Salesforce Service Cloud across Asia Pacific, joining Konnect Insights was a deliberate step forward in my career. What I didn't expect was just how much the environment would accelerate my growth. The team here genuinely invests in your development, and that supportive, engaging culture makes all the difference. You can feel the difference between companies that say they care about growth and ones that actually live it every day.

P
Paul Sung Woo Nam
""

After spending years building solutions at Freshworks, I joined Konnect Insights as an MEA Lead and Principal Solutions Consultant. What struck me immediately was how thoughtfully the product is built and the depth of expertise across the team. Coming from a company that scales support infrastructure globally, I can tell you that Konnect's approach to unified customer experience is genuinely different. The work here challenges you in the best way, and the collaborative environment makes it easy to push thinking forward.

F
Fredrick Lawerance
""

After building expertise across Yellow and Freshworks, two companies at the forefront of customer experience innovation, I joined Konnect Insights as Chief Strategy Officer. What impressed me most was how the team understands the real operational challenges that support and CX teams face. Konnect Insights builds solutions that actually move the needle for enterprise customers. The culture is collaborative and ambitious, and there's genuine investment in helping your team succeed and grow.

K
Krisharth Thanagarah
""

I started my career in marketing before transitioning to Customer Success at Konnect Insights, where I got a real sense of what the product does and how customers use it. Life took me abroad to pursue my studies, but the experience here was meaningful enough that when I returned, I came back as Growth Manager. What I value most is how supportive the team is, how collaborative the environment is, and the genuine space to learn and develop your skills. It's rare to find a company where you can wear different hats and still feel like you're part of a tight-knit community.

L
Lynda Noronha
""

I'm a Sales Consultant who thrives on building authentic client relationships and driving sustainable business growth. Joining Konnect Insights was a natural fit because the product genuinely solves real customer problems. What stands out most is the team's approach to business — everyone is laser-focused on customer success and building long-term value, not just hitting quarterly numbers. The culture encourages you to think strategically about solutions, not just transactionally about deals. That mindset makes all the difference when you're building a career in sales.

F
Frida Baysari
""

After building my career at Sidemed, a digital health platform, I joined Konnect Insights as a Product Manager. What impressed me most was how seriously the team takes the product and the customer experience. Coming from healthcare tech, where precision and reliability matter enormously, I appreciated the same rigor here. The team doesn't cut corners — whether it's in product thinking, execution, or customer relationships. You feel that commitment from day one, and it creates an environment where you can do your best work.

J
Jean Menezes
How We Hire

Simple. Transparent. Fast.

We respect your time. Our process is designed to move quickly — no endless rounds, no ambiguity.

01
Apply
Submit your application below. We read every one — no black hole, we promise.
02
Intro Call
A 30-minute conversation with our recruiter. We'll tell you about us, you tell us about you.
03
Assessment
A role-specific task or technical round. Short, focused, and respectful of your time.
04
Offer
Final interview with the team lead or founder. Decision within 5 business days.
Our Home

Built in Mumbai.
Built for the World.

🏢 Konnect Insights HQ
Mumbai, Maharashtra, India

We also have active markets and teams across
UAE · Saudi Arabia · Singapore · Philippines · Indonesia
Hybrid Mumbai HQ Remote Available
🗺️
Apply Now

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We respond to every application within 3 business days.