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Jul 28, 2022 · 16 min read 
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Customer Experience: The Key to Success
Research conducted by American Express has revealed that 90% of customers are ready to spend more to have a better experience. Similarly,…
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Blogs Category ORM
Jun 28, 2022 · 6 min read Read →
Indira Gandhi (Delhi) International Airport Taking CX To Greater Heights
Indira Gandhi International Airport (IDIA) also known as Delhi International Airport (DIAL), a consortium led by the GMR Group operates the capital’s…
Jun 23, 2022 · 7 min read Read →
Blinkit An Instant Delivery Service Provider Enhancing CX
We’ve watched generations of the same family remain devoted customers in communities where corner stores called “Kiranas” were a vital part…
Sep 9, 2022 · 4 min read Read →
How ONSITEGO WOWS their CX through hassle-free services
Onsitego is India’s leading device-care provider that offers a one-stop solution for All Your Device Needs – extended warranties, damage protection, AMC…
Jul 18, 2022 · 6 min read Read →
The Mobile And Accessories Retail Chain Building Its Online Reputation
A well-known multi-brand retail chain in India selling cell phones, chargers, accessories, internet data cards, and gadgets is situated in Chennai. It…
Jul 15, 2022 · 5 min read Read →
How A Telecom Entity Regulates The Industry With Social Listening
Telecom services are widely recognized as an important tool for a nation’s socio-economic development, and so telecom infrastructure is viewed as a…
Jul 29, 2022 · 16 min read Read →
How Can Social Listening Help in SWOT Analysis
As the digital era favors online presence more, inclination towards social media listening will benefit companies that maintain a sufficient online presence.…
Jul 15, 2022 · 15 min read Read →
CMO’s Guide To Social Listening!
As per a survey by Statista, social media penetration in 2022 stands at around 58 percent of the global population. If we…