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Jun 23, 2022 · 7 min read 
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Blinkit An Instant Delivery Service Provider Enhancing CX
We’ve watched generations of the same family remain devoted customers in communities where corner stores called “Kiranas” were a vital part…
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Online Reputation
Blogs Category Online Reputation
Jul 8, 2022 · 7 min read Read →
DCB Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction
A new generation private sector bank with 400 branches has innovated in a big way to raise the bar for customer experience.…
Sep 9, 2022 · 4 min read Read →
How ONSITEGO WOWS their CX through hassle-free services
Onsitego is India’s leading device-care provider that offers a one-stop solution for All Your Device Needs – extended warranties, damage protection, AMC…
Jul 18, 2022 · 6 min read Read →
The Mobile And Accessories Retail Chain Building Its Online Reputation
A well-known multi-brand retail chain in India selling cell phones, chargers, accessories, internet data cards, and gadgets is situated in Chennai. It…
Jul 22, 2022 · 4 min read Read →
Online Trading Platform Leveraging Consumer Insights
Started in 2009, in a modest flat in Delhi, this platform was formed, servicing a small cohort of clients and assisting them…
Jul 25, 2022 · 5 min read Read →
The Marketing Firm Raising CX Levels With Market Insights
The digital marketing agency is a full-service digital solutions agency from the Wunderman Thompson Network and part of the WPP Group. They…
Jul 29, 2022 · 4 min read Read →
The Home Decor Giant Painting Positive Experience For Its Customers
Since its humble origins in 1942, the firm has come a long way. It was founded as a partnership venture by four…
Jul 29, 2022 · 4 min read Read →
The Bike Taxi Brand Riding On Insights
Bengaluru-based bike taxi aggregator and logistics service provider is India’s most popular bike taxi service and has come a long way since…
Jul 15, 2022 · 5 min read Read →
How A Telecom Entity Regulates The Industry With Social Listening
Telecom services are widely recognized as an important tool for a nation’s socio-economic development, and so telecom infrastructure is viewed as a…
Jul 15, 2022 · 4 min read Read →
The Health Insurance Company That Values Its Customer Service The Most
An Indian multinational corporation began operations in 2006 as India’s first independent health insurance company. The business offers health, personal accident, and…
Jun 24, 2022 · 16 min read Read →
The 4 Key Elements to Digital Marketing Success—Analytics, Content, CRM, and Channels
Marketing in the current day is far different from what we had experienced in the pre-internet era. The digital marketing landscape has…
Jul 29, 2022 · 16 min read Read →
How Can Social Listening Help in SWOT Analysis
As the digital era favors online presence more, inclination towards social media listening will benefit companies that maintain a sufficient online presence.…
Jul 15, 2022 · 15 min read Read →
CMO’s Guide To Social Listening!
As per a survey by Statista, social media penetration in 2022 stands at around 58 percent of the global population. If we…
Jun 17, 2022 · 15 min read Read →
The Importance of Customer Service on Social Media
It is the 21st century, and the world is past snail mail. It is the age of internet customer service where people…