Case Studies

A Leading Airline Brand finds a powerful social listening platform in Konnect Insights

Centralizing and enhancing CX at one of the leading airports with Konnect Insights

Unifying Customer Experience Across Multiple Touchpoints

A global motorcycle brand’s Omnichannel CX ride

How a Leading Stock Exchange Revolutionizes Social Media Performance with Konnect Insights

A well-known Real Estate brand leverages Konnect Insights for social media leads management

Revolutionizing Social Media CX with Konnect Insights

Transforming Customer Engagement and Marketing Success with Konnect Insights

Jun 28, 2022 · 6 min read

Indira Gandhi (Delhi) International Airport Taking CX To Greater Heights

Indira Gandhi International Airport (IDIA) also known as Delhi International Airport (DIAL), a consortium led by the GMR Group operates the capital’s…

Jun 15, 2022 · 5 min read

Motilal Oswal Excels In Helping Customers Attain Their Personal Goals

The BFSI sector is one of the primary pillars fuelling the economy. Ranging from banking to financial services, to insurance and encompassing…

Jun 23, 2022 · 7 min read

BlinkIt An Instant Delivery Service Providers Enhancing CX

Blinkit An Instant Delivery Service Provider Enhancing CX

We’ve watched generations of the same family remain devoted customers in communities where corner stores called “Kiranas” were a vital part…

Jun 17, 2022 · 5 min read

Ather Energy, An Indian EV Company, Leveraging Consumers’ Insights

Ather Energy is an Indian start-up in the EV (Electric Vehicle) industry, founded in the year 2013. It is the only…

Jul 7, 2022 · 4 min read

Wirality Media Marketing Agency Paving Efficient Creativity With Meaningful Data

About Wirality Media Online platforms have played a crucial role in connecting brands with their customers. Wirality is an independent agency that…

Private Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction

Jul 8, 2022 · 7 min read

DCB Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction

A new generation private sector bank with 400 branches has innovated in a big way to raise the bar for customer experience.…

Sep 9, 2022 · 4 min read

How ONSITEGO WOWS their CX through hassle-free services

Onsitego is India’s leading device-care provider that offers a one-stop solution for All Your Device Needs – extended warranties, damage protection, AMC…

Jul 18, 2022 · 6 min read

The Mobile And Accessories Retail Chain Building Its Online Reputation

A well-known multi-brand retail chain in India selling cell phones, chargers, accessories, internet data cards, and gadgets is situated in Chennai. It…

Jul 22, 2022 · 4 min read

Online Trading Platform Leveraging Consumer Insights

Started in 2009, in a modest flat in Delhi, this platform was formed, servicing a small cohort of clients and assisting them…