Skip to content Founder & CEO – Konnect Insights
Sameer Narkar is the Founder and CEO of Konnect Insights, an AI-powered customer experience platform designed to help enterprises understand and manage customer conversations across digital channels. He leads the company’s vision of transforming fragmented customer data into actionable CX intelligence. With a background in technology, analytics, and product innovation, Sameer founded Konnect Insights to unify social listening, customer support, marketing, and analytics into a single platform. Under his leadership, the platform has grown into a comprehensive CX solution used by global brands across industries.
Introduction In April 2025, Sprinklr announced a strategic shift dubbed “Project Bear Hug,” signaling its intent to prioritize enterprise customers…
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Your customers expect immediate answers, personalized experiences, and proactive service across every channel. As leaders in the CXM space, we’ve…
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In an age where every click, scroll, and swipe generates data, the true power lies not just in collecting it—but…
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CX is a critical business strategy that directly impacts revenue, customer retention, and brand loyalty. 80% of customers say experience…
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What happens when your CX strategy isn’t built to grow? Failing to invest in scalability can cripple your customer experience,…
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Are you struggling with fragmented customer experiences and slow response times? Your siloed tools might be the hidden culprit. Here’s…
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Choosing the right CX platform can be the game-changer your business needs, transforming customer satisfaction, optimizing operations, and fueling growth.…
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In 2025, social media monitoring continues to evolve, becoming an indispensable tool for businesses to understand customer sentiment, track brand…
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Introduction With the advent of the internet, the demand for data, data management, and analytics has been on the rise.…
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Introduction Have you ever wondered who makes sure that your interactions with a brand are consistently helpful and smooth? It…
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