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Oct 10, 2023
How to Measure Social Media ROI With Social Listening?
“Are you swimming in the sea of social media without a compass and no idea how to steer your ship?…
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Sameer Narkar
Founder & CEO – Konnect Insights
Sameer Narkar is the Founder and CEO of Konnect Insights, an AI-powered customer experience platform designed to help enterprises understand and manage customer conversations across digital channels. He leads the company’s vision of transforming fragmented customer data into actionable CX intelligence. With a background in technology, analytics, and product innovation, Sameer founded Konnect Insights to unify social listening, customer support, marketing, and analytics into a single platform. Under his leadership, the platform has grown into a comprehensive CX solution used by global brands across industries.
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Articles by Sameer Narkar
Sep 29, 2023
Measuring ROI with Social Media Analytics: Tracking Conversions and Revenue
Social media has become an integral part of our lives in today’s digital age. It’s not just a platform for…
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Jul 25, 2023
Creating A One-View-Of-The-Customers Across All The Customer Touchpoints
Different customers use different modes of communication with their favorite brands. In this digital era, many people spend their time…
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Jul 20, 2023
Unleashing The Power Of Customer Experience (CX) Trends: Revolutionizing Consumer-Facing Industries
Hello marketers! Today, we go through an exhilarating article to uncover the secrets of customer experience trends that are transforming…
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Jul 19, 2023
The Impact Of Incomplete Tools: How Brands Fall Behind In Unifying Their Customer Care
Introduction Today’s business landscape has become quite fast-paced and competitive. This is why brands need to deliver outstanding customer service.…
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Jul 18, 2023
The Future of Generative AI and Social Media: Exploring Possibilities and Implications
Hey, marketers! Are you ready to embark on an awe-inspiring journey into the future of social media? Oh, and don’t…
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Jul 17, 2023
Online Reputation Management: The Key To Building Trust And Success
In today’s digital age, online reputation management (ORM) has become an indispensable aspect of business success. With the rapid growth…
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Jun 13, 2023
Can Omnichannel Be The Future Of Customer Interaction?
Greetings, everyone! Buckle up, because today we’re embarking on a thrilling journey through the world of omnichannel interactions. This journey…
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May 17, 2023
5 Major Factors that Impact Our Online Reputation and How to Improve It
Our online reputation is more important than ever in today’s interconnected world. With so much of our lives lived online,…
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Mar 20, 2023
How Can Online Reputation Impact Your Business Negatively?
Due to the internet’s widespread accessibility, users can now readily receive a range of brand-related information. Thanks to this, customers…
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