Konnect Insights, a leading provider of Customer Experience Management (CXM) and Social Listening solutions, has expanded its data hosting infrastructure in the UAE through Amazon Web Services (AWS). This strategic move enhances data security, platform speed, and reliability, enabling brands across the UAE and the Middle East to deliver seamless customer experiences with improved performance and compliance.
With existing servers in the United States, United Kingdom, Germany, and Saudi Arabia, the introduction of AWS-hosted data in the UAE ensures low-latency access, regional data sovereignty, and optimized CX operations. Brands will benefit from faster response times, increased scalability, and a more secure environment for managing customer interactions, social media insights, and marketing analytics.
“Fast, secure, and compliant data access is key to exceptional customer experiences. By expanding to AWS in the UAE, we’re empowering brands with better performance, scalability, and AI-driven CX solutions,” said Sameer Narkar, Founder and CEO of Konnect Insights.
Konnect Insights continues to expand across the Middle East, helping businesses elevate Social Listening, CX Management, Social Media Analytics, and AI-powered automation. The platform maintains ISO, GDPR, and SOC2 compliance, ensuring enterprise-grade data security, privacy, and regulatory adherence.
About Konnect Insights
Konnect Insights is an AI-powered omnichannel customer experience management platform designed to help brands proactively engage with customers across multiple touchpoints. With real-time analytics, automation, and deep business intelligence, the platform enables teams to make faster, data-driven decisions and deliver hyper-personalized customer experiences.
The comprehensive suite includes social listening, community engagement, social CRM, analytics, publishing, BI tools, feedback management, and automation. With seamless integrations across 1,000+ applications, Konnect Insights helps brands unify their marketing, customer service, and business intelligence efforts in a single, powerful ecosystem.
