I would like to credit Konnect Insights in enabling my Team at one of my previous organizations helping truly transform our social media customer experience management journey, from social listening to seamless social media and response management analytics. The Konnect Insights platform not only boosted team’s efficiency and effectiveness but also empowered us to have a data driven approach enabling us to make informed decisions for our strategies in engaging with customers across various touchpoints.
A big shoutout to the team at Konnect Insights for being a great enabler.