Achieve a Unified Customer View across all Social, Messaging, Calls, Chat channels, and More!

Achieve a Unified Customer View across All Social, Messaging, Calls, Chat channels, and More!

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and Unlock a 360-Degree View of Your Customers with Konnect Insights

Customer Stories

Listen to our customer stories from brands like DDB Mudra Group, Games24x7, Motilal Oswal, GEP Worldwide, and Mahindra First Choice as they discuss the unique ways they have leveraged the Konnect Insights Platform to Deliver World Class Customer Experience.

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4 Pillars of Omnichannel Customer Experience

The four pillars state that to be genuinely customer-centric a brand needs to listen to customer feedback on social media, the web, emails, offline touchpoints, call centers, and chatbots (the first 2 pillars) evaluate and understand that data using analytics and CRM (the 3rd pillar) and act on that data by using social media publishing and marketing automation (the 4th pillar).

Never miss a conversation about your brand, competition and industry

100% COVERAGE OF PUBLIC, AUTHENTICATED PRIVATE CHANNELS, AND COMPETITOR’S PUBLIC DATA

Konnect Insights - A unified customer experience management platform

Achieve a Unified Customer View across all Social, Messaging, Calls, Chat channels, and More!