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Customer expectations now are higher than ever. They want brands that listen, respond fast, and deliver consistently across platforms, from social media, email, chats, reviews, and more. For CX teams, choosing the right platform isn’t just about features. It’s about finding a system that actually makes life easier.
That’s why trying before buying has become a standard practice in the CX tech space. With an increasing number of tools offering different pricing, demos, and trials, businesses now have the opportunity to experience the impact firsthand. But not all free trials are created equal.
If you’re looking to unify social listening, omnichannel engagement, publishing, analytics, CRM, and omnichannel support into one secure and AI-powered platform, Konnect Insights should be your first stop.
What Is Konnect Insights?
Konnect Insights is an AI-powered customer experience management (CXM) platform built for modern, digital-first brands. It brings together everything your support, marketing, and analytics teams need on one unified platform.
Key modules include:
- Konnect AI+: Your built-in, secure, intelligent CX assistant offering real-time insights and automation.
- Social Listening: Track mentions, keywords, sentiment, and trends in real time across platforms.
- Social CRM: Maintain customer context across touchpoints.
- Social Publishing: Schedule, preview, and manage multi-channel content.
- Social Analytics: Uncover actionable insights and AI-based smart suggestions.
- BI Tools & Dashboards: Visualize customer trends and CX metrics.
- Omnichannel Engagement: Integrate email, WhatsApp, social media, live chat, customer support calls, reviews, and more into a single inbox.
- Quality Assessment: Evaluate agent conversations with AI-assisted scoring and coaching suggestions.
- Command Center: Visualize data on large screens with stunning dashboards to grasp your brand’s performance
- Crisis Management: Proactively identify and mitigate crises effectively while positively impacting your brand’s online reputation
Konnect Insights is also compliant with GDPR, ISO 27001:2022, SOC 2, HIPAA, and CCPA, ensuring data privacy and enterprise-grade security.
Why Start the Konnect Insights Free Trial?
When you sign up for a free trial of Konnect Insights, you gain full access to all modules, no credit card required.
That means you can:
- Use real-time social listening to track your brands and competitors
- Create and manage social campaigns with the publishing calendar
- Access BI dashboards to understand sentiment, CSAT, and campaign ROI
- Set up QA scorecards to evaluate agent performance
- Explore Konnect AI+ features like auto-summarization, emotion detection, and predictive insights
What sets Konnect Insights apart is that every feature is fully integrated. You’re not piecing together point solutions. You’re trying the full experience from day one.
How to Sign Up for the Free Trial?
Getting started with Konnect Insights is quick and easy:
- Visit the Konnect Insights
- Click on Start a free trial
- Fill out the form. (no payment information required)
- Take us through your customer journey
- Get started with your preferred modules (Listening, CRM, Publishing, etc.)
- Curiosity? Interested? Schedule your personalized demo with a dedicated customer success professional.
- Go live with your dashboards and start exploring
Your trial includes 24/7 support, free training resources, and access to AI-powered insights from Konnect AI+.
Who Should Try Konnect Insights?
The platform is designed for CX teams, marketers, and agencies who want real-time insights and automated workflows without complex implementation.
Ideal for:
- Large enterprises and corporations looking to scale support and engagement
- Startups exploring unified CX platforms
- Brands or businesses with a strong digital presence
- Customer service departments of B2C companies should adopt a unified approach
- Marketing and advertising agencies managing multiple brand accounts
- Enterprises seeking to move away from disconnected, legacy systems
With over 400+ brands using Konnect Insights, including leaders in BFSI, retail, hospitality, D2C, and more… It’s trusted by teams that take customer experience seriously.
Konnect Insights vs. Other Free Trials
| Feature | Konnect Insights | Sprout Social | Sprinklr |
| Omnichannel Ticketing | ✅ Included | 🚫 Not Available | ✅ Enterprise Only |
| Social Listening | ✅ Included | 🚫 Add-on | ✅ Enterprise Only |
| Social Analytics | ✅ Included | ✅ Included | ✅ Enterprise Only |
| Social CRM | ✅ Included | 🚫 Limited | ✅ Enterprise Only |
| Social Publishing | ✅ Included | ✅ Included | ✅ Enterprise Only |
| Integration | ✅ 3000+ | 🚫 Limited | ✅ Enterprise Only |
| AI Assistance | ✅ Built-In (Secure) | 🚫 Limited | ✅ Add-on |
| Free Trial Duration | ✅ 14 Days | ✅ 30 Days | 🚫 Not Available |
Other platforms offer limited modules in their free versions. Konnect Insights delivers the full suite, encompassing listening, CRM, QA, publishing, analytics, automation, and more. So you can test real workflows with no surprises.
What Can You Achieve in 14 Days?
With Konnect Insights, your 14-day trial isn’t just a passive exploration; rather, it’s a test drive built for impact. In two weeks, brands have
- Detected PR risks early using Konnect AI+ sentiment analysis
- Increased agent efficiency with auto-summarization of tickets
- Set up cross-platform publishing with smart approval workflows
- Created BI dashboards to track campaigns, CSAT, and NPS in real time
Don’t just browse features. Use them as your team would on a regular day and see how much time, effort, and guesswork you can eliminate.
See how other brands use Konnect Insights
Key Stats That Matter
- Rising Customer Expectations: 66% of consumers expect brands to understand their unique needs and expectations
- Customer Churn: 52% of customers will switch to a competitor after a single bad experience
- Disconnected Data: 84% of CX leaders admit they don’t have fully integrated channels and data for seamless CX
These numbers highlight the need for a unified platform, something you’ll experience firsthand during your free trial.
Read about your industry: Konnect Insights Industry Insights April 2025
Real Use Cases During the Trial
Here’s what real users accomplished during their Konnect Insights free trial:
- A fintech startup improved first-response time using automated ticket routing
- A retail brand spotted a product issue early via AI-driven social listening
- A D2C brand tested email, Instagram, and WhatsApp engagement in one unified inbox
- A support team reduced ticket escalations by using QA workflows and coaching
These aren’t long-term case studies. These results happened during the trial window.
Read our customer case studies
Final Thoughts. Start Free, Scale Smart.
You don’t need to commit to a long-term plan to experience real CX transformation. With the Konnect Insights free trial, you get full access to every feature, no hidden paywalls, and no credit card required.
What you’ll discover:
- Unified dashboards
- Actionable insights through Konnect AI+
- Streamlined workflows that reduce silos
- The kind of agility today’s CX demands
Customer experience should feel konnected. Konnect Insights gives you the toolkit and the intelligence to make it happen.
Ready to Try It Out?
Book your free trial today and explore the full power of Konnect Insights.Start Your Free Trial
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