Most CX leaders will read about what happened here. A few will be in the room.
India's most exclusive gathering of enterprise CX decision-makers. Two cities. One defining evening.
on the platform
Mumbai
4 September 2026
The Westin, Goregaon
Delhi
10 September 2026
Sheraton, New Delhi
Invite-only · Limited seats per city
This is not another CX conference
Most CX events are about presentations. WeKonnect is about decisions. The real conversations happen when the right people are in the same room, and we have spent three years building that room.
The real AI-in-CX moment leaders have been waiting for
The industry is flooded with AI promises. WeKonnect 2026 cuts through the noise. You will see what real CX intelligence looks like, a live layer already changing how 500+ enterprise brands operate. If your brand is not using predictive CX intelligence in 2026, this is where you find out what that means for you.
Why it matters nowPeers who make decisions, not just manage them
Every seat belongs to someone with authority. CX Heads, CMOs, CEOs, and operations leaders from India's most respected brands. No spectators. Just a room full of people solving the same problems you are.
Senior leaders onlyTwo live product launches, first look is yours
Two new products from Konnect Insights will be unveiled exclusively at WeKonnect 2026, before any public announcement. Attendees get first-look access and direct conversations with the product team.
Exclusive first accessA global perspective you will not find anywhere else
CX leaders from Indonesia, the GCC, and Brazil share how enterprise brands in their markets use AI. For the first time in India, a room of local CX leaders gets a real-time view of what global CX excellence looks like in 2026.
Global insightsYour front office was missing an operating system
CX leaders have spent years managing reactions. KRC changes that. It is the intelligence layer across your entire front office, listening, predicting, and surfacing what matters before customers escalate, before competitors move, and before leadership asks.
This is not a dashboard. This is not a report. This is what happens when AI actually understands your customers. Sameer walks through it live in the opening keynote.
Reserve your spot6 hours to redefine how you think about CX
The same programme runs in both cities. Panellists change; the ambition does not.
Arrival and networking
Welcome drinks, introductions, and the energy only this room produces.
Opening keynote — Sameer Narkar
The state of AI in CX. What works, what does not, and what Konnect Insights is building next. Featuring the reveal of KRC, the Front Office OS.
KeynotePanel I — From Reactive to Predictive: The Next 3 Years of CX
Enterprise CX leaders in a candid conversation about what brands must build now to stay ahead. Moderated by a customer.
PanelWeKonnect Awards — Round I
Celebrating CX excellence across India's leading brands.
AwardsProduct Launch I — KonnectChat AI
Live reveal and demonstration. Native social channel intelligence, built for enterprise CX teams.
New LaunchPanel II — The Intelligent Enterprise: How AI is Rebuilding the Front Office
Hosted by Krishanth. A vision-led conversation on where enterprise AI is heading and what it means for the brands in this room.
PanelWeKonnect Awards — Round II
The second round of awards celebrating customer experience champions.
AwardsProduct Launch II — KonnectFSM
Live reveal and demonstration. Field service management reimagined for the AI era.
New LaunchGlobal Panel — CX Around the World
Sameer Narkar in conversation with KI leaders from Indonesia, the GCC, and Brazil. 30+ countries, one stage, first time in India.
GlobalBook Launch — The World of Customer Experience, Volume I
Sameer Narkar unveils his first book, exclusively at WeKonnect 2026.
Book LaunchDinner, drinks, and the night begins
Mumbai: a live music night to remember. Delhi: a Bhangra night that will not be forgotten.
EveningWork hard. Celebrate harder.
Every great event ends with a great night. WeKonnect 2026 has two, one for each city, and both are built to be unforgettable.
The Music Night
An evening of live music at The Westin, Goregaon. After six hours of ideas and revelations, the music takes over. The kind of night you keep talking about at next year's event.
The Bhangra Night
Delhi gets something entirely its own. A Bhangra night at Sheraton that reminds you exactly why in-person events exist. High energy, great food, and the joy only a room celebrating together can create.
30+ countries. Three leaders. One stage.
For the first time, Konnect Insights brings its global leadership to India. CX leaders from three continents share what enterprise AI and omni-channel CX looks like in their markets, live and in the room with you.
We have been here before. This is edition three.
WeKonnect started in 2022 as a simple idea: bring the best CX minds in India into one room. What happened next became something we are proud to call a legacy.
WeKonnect I — 2022
The first edition. A bold bet on bringing India's CX community together. What began as an ambitious idea became an evening nobody wanted to leave. The conversations that started that night are still running.
WeKonnect II — 2023
The second edition raised the bar on every measure. More brands, deeper conversations, and an energy that proved this was not a one-time event. It was a movement, and the waitlist told us everything about edition three.
2024 and 2025 were paused while Konnect Insights expanded to 35+ countries. Edition III arrives with a great deal to say.
This room is carefully curated
WeKonnect is not an open event. Every seat is chosen with intention. We limit attendance because the quality of the conversation depends on the quality of the room.
Invite-only
Attendance is by invitation. We personally review every expression of interest to keep the room right for everyone in it.
Maximum 2 guests per brand
We kindly limit each brand to 2 attendees. This is not exclusion, it is how we ensure 50 brands are represented, not 50 seats from 5. More voices, better conversations.
Decision-makers
This evening is built for people who make CX decisions. We ask that nominations are for CX Heads, CMOs, VP level, and above.
Seats are limited. Express your interest.
We review every expression of interest and reach out personally. If you qualify, your invitation follows. If a city is full, we will let you know with our sincere apologies and a place on the priority list for the next edition.
No commitment required. We will be in touch within 3 business days.
Previous year's Attendees
& many more.
The CX leaders who attend WeKonnect leave
knowing something the others do not.
Two cities. Two product launches. A global panel. A book launch. Six hours of conversations that change how you lead CX. And then, the night begins.
I want to be in the roomRequest your invitation
Share your details and our team will be in touch personally within 3 business days. Submitting this form does not guarantee a seat. We confirm invitations after reviewing each expression of interest.