Konnect Insights, a leading provider of Customer Experience Management (CXM) and Social Listening solutions, announces the expansion of its data hosting capabilities in the United Kingdom through Amazon Web Services (AWS). This strategic move ensures faster, more secure, and seamless access for brands operating in the UK and across Europe, further enhancing their ability to deliver superior customer experiences.
With existing servers in the United States, Dubai, Germany, and Saudi Arabia, Konnect Insights’ addition of AWS-based hosting in the UK underscores its commitment to regional data compliance, speed, and reliability. This initiative strengthens data sovereignty and security for UK-based businesses while optimizing platform performance for social listening, customer care, and marketing analytics.
“As brands increasingly rely on data-driven CX strategies, ensuring fast, reliable, and secure access is critical. With AWS hosting in the UK, our users benefit from improved performance and compliance, allowing them to create more seamless customer experiences,” said Sameer Narkar, Founder and CEO of Konnect Insights.
Konnect Insights continues to grow its presence across Europe, helping brands streamline Social Listening, CX Management, Social Media Analytics, and Marketing efforts. With ISO, GDPR, and SOC2 compliance, the platform guarantees data security and privacy while empowering businesses with actionable insights and AI-driven automation.
About Konnect Insights
Konnect Insights is an advanced omnichannel customer experience management platform that helps brands Listen, Evaluate, and Act on customer interactions across multiple touchpoints. Combining AI-driven insights with real-time analytics, it enables teams to respond faster, automate workflows, and deliver personalized experiences at scale.
Designed for modern CX strategies, Konnect Insights offers an all-in-one suite that includes social listening, community engagement, social CRM, analytics, publishing, BI tools, feedback management, and automation. Seamlessly integrating with over 1,000+ applications, the platform ensures brands can unify their marketing, customer service, and business intelligence efforts in a single, powerful ecosystem.
