Konnect Insights, the leading solution provider for brands’ Customer Experience Management and Social Listening needs, announces its steps to advance its service deliveries in Germany.
Having set up a robust network of servers in the United States of America, United Kingdom, Dubai, and the Kingdom of Saudi Arabia, Konnect Insights now hosts customer data in Germany in association with AWS(Amazon Web Services). This move is guaranteed to improve user experiences in the region, enabling brands to enhance their Customer Experience delivery.
“As a Customer Experience Management solutions provider, it is in our DNA to provide the best and most seamless customer experiences to our users. This move is targeted to all our users in Germany and the surrounding regions, enabling them with higher speeds and Higer compliance in the region” says Sameer Narkar, Founder and CEO of Konnect Insights.
Konnect Insights continues to grow in the European market, improving brands’ Social Listening, Customer Experience Management, Social Media Analytics, and Marketing capabilities. With ISO, GDPR, and SOC2 certification, Konnect Insights boasts robust Data Security and Privacy for all its users.
About Konnect Insights
Konnect Insights is an Omnichannel customer experience management platform that has been built with the aim of helping brands reach seamless, omnichannel CX. This enables businesses to listen to conversations happening on any channel, draw useful information, connect with their clients, and enhance the customer experience. The platform provides everything from social listening, community engagement, and management; social CRM, social analytics; business intelligence (BI) tools and dashboards; feedback crisis management systems; AI systems; and automation processes to integration requirements with over 1000 apps for scalability. Konnect Insights gathers marketing insights and customer experience into one strong platform that is trusted by some of the world’s leading brands across some of the most diverse industries in over 30 countries.
For more information, visit www.konnectinsights.com.
