Konnect Insights

Academy

A supercharged curriculum on Customer Experience Management, Social Listening, Analytics and more to turbocharge your career!

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Why Konnect Insights Academy?​

Career Boost

Gain Knowledge that can enable you to
achieve more professionally

Learn Skills

Get introduced to the latest and most
relevant skills in the industry

Become Job Ready

Gain knowledge that will prepare you
to kickstart your career

Learning modules

Trusted by 1000+ leading brands worldwide...

Learn skills to be a..

Earn a certificate in 3 easy steps!

What our learners say about our courses

Zachary K.
Zachary K.
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This course has opened my eyes to new possibilities in the world of customer service. I feel excited and empowered to make a difference in my organization.
Robert L.
Robert L.
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I appreciated how the course addressed both the theoretical and practical aspects of CXM. It provided a well-rounded understanding of the subject.
Disha P.
Disha P.
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It is very detailed giving you a deeper insights into Customer experience
Justin P.
Justin P.
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This course is a goldmine of knowledge for anyone interested in customer experience management! As a student, I found the content to be incredibly insightful and relevant to my studies.
Wills C.
Wills C.
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The course community is incredibly supportive and fosters a collaborative learning environment. It's inspiring to connect with like-minded professionals from around the world.
Makhosazana B
Makhosazana B
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It was a great foundation to starting my customer experience management journey. Very informative!
Austin B.
Austin B.
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This course is a treasure trove of practical insights and strategies for delivering exceptional customer experiences. I can't recommend it enough!
Braxton M.
Braxton M.
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I've already recommended this course to my peers, and they've all had positive feedback. It's become essential training for anyone in our industry. Overall, I found this course to be extremely beneficial for the employee working in Konnect Insights as well as for the people dealing with the customer for their personal business growth.
Marilyn F
Marilyn F
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It was a very insightful course teaching you everything about Customer experience and from every point of view.
Wesley W.
Wesley W.
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I've attended seminars and workshops on CX before, but this course covers everything in much greater detail. It's like a masterclass in CX.
Harry L.
Harry L.
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this course makes me feel more confident in my ability to deliver exceptional CX.
Leander L.
Leander L.
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It is an amazing course, would recommend. Explains every bit of Customer Experience Management.
Godwin E.
Godwin E.
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This course has equipped me with the tools and knowledge to make a real difference in the lives of my customers. Thank you for empowering me to excel in my role!
Nathan D.
Nathan D.
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The course offers a perfect balance of theory and hands-on practice. It's exactly what I needed to take my customer service skills to the next level.
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