Customer Interaction Archives - Konnect Insights - A unified customer experience management platform

DCB Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction

Private Bank’s Top Priority: Innovating and Enhancing Customer Satisfaction

A new generation private sector bank with 400 branches has innovated in a big way to raise the bar for customer experience. The Reserve Bank of India regulates it as a scheduled commercial bank, as it is handled and regulated professionally. The bank features cutting-edge technology and infrastructure, including cutting-edge internet banking for personal and […]

Why Is Marketing Automation Incomplete Without Social Listening?

Why Marketing Automation Is Incomplete Without Social Listening

At the beginning of 2020, the amount of social media users stood at 3.8 billion, which means roughly every other individual has a social media profile. Monitoring them gives marketers access to a plethora of information they share every day on the web. With so many people accessing the web, it also results in a […]

Upcoming Marketing Trends To Capitalize On

Upcoming Marketing Trends To Capitalize On

A McKinsey & Company survey reported an anticipated loss of USD 9 trillion because of the pandemic. Such a magnanimous loss has propelled business owners to evaluate how they operate and make the requisite changes. If we look back, every significant adversity has brought about an enormous change in our surroundings and the way we perceive […]