Why our customers choose Konnect

leading brands and organizations belonging to different industries across the globe
trust Konnect Insights to unify their marketing, analytics, and customer experience.

An International Airport used Konnect Insights and reinvented themselves to become a destination
An International QSR chain effectively identified and managed crisis through Konnect Insights

An e-commerce brand enhanced their customer support by effectively using Konnect Insights

A global automobiles player depends on Konnect Insights to handle customer queries across all their dealerships

One of the largest banks in the world uses Konnect Insights to effectively manage their customer service

An FMCG brand uses Konnect Insights to understand their brand’s positioning in the market

The largest Hospital chain in India leverages Konnect Insights’ capabilities to be able to deliver the best patient experience

A unicorn Fintech brand proactively manages social media customer experience with Konnect Insights

A global Telecom company efficiently handles online customer queries through 100s of agents using Konnect Insights

An international Research organization actively draws insights for its portfolio clients across different industries using Konnect Insights

A leading Digital Marketing agency uses Konnect Insights to analyze and manage social media for its clients

Major research agencies depend heavily on Konnect Insights to perform extensive industry research and analysis

One of the largest media companies analyzes its competitors and its influencers through Konnect Insights

Why leaders love Konnect Insights

Konnect Insight's main USP is that it has an amalgamation of four distinct features. It was a blessing in disguise to have accidentally stepped on its website. The smooth UX/UI encourages any onlooker to stay put with the tools. Gaining Insights and generating reports has become effortless, we are happy to have chosen KonnectInsight as our Social Listening Partner.

JithinCountry Feedback Leader at Decathlon

Konnect Insights empowers my client servicing and strategy teams to analyse the impact of the work we do for our clients. The integration of analytics and listening means my team can manage their work efficiently and meet our client expectations.

Sabyasachi MitterMD at Fulcro World

Konnect Insights is primarily a professional web monitoring tool; but, like a Swiss army knife, it actually includes a few other full-fledged services as well:Social CRM tool: workflow and response management features; Analytics: brand, competition, and industry analysis; Social scheduling: easily schedule messages for your social profiles.

Lilach BullockFounder at Lilach Bullock Ltd United Kingdom

Konnect Insights has been a reliable support partner in our social media endeavours. The tool has helped us manage and map our social presence effectively. As a Consumer facing Brand with heavy consumer enagagement, Max Healthcare is very sensitive to the voice of customer. Konnect Insights as a platform has helped us understand it efficiently and helped us reach back to the people to assist them on multiple social platforms. Since last year when we first onboarded them I have seen the tool bring out new features to meet our requirements which are ever evolving and the team is very helpful with training workshops and resolving any issues.

Rohit GahlautAssistant General Manager at Max Healthcare

Social Media Marketing is one of the most cost-effective online marketing strategies for some time now. However, when comes the time to scale social media campaigns for your clients, you need something extra. You simply can’t dominate social media without a great tool in your arsenal. We evaluated quite a few solutions before finalizing Konnect Insights. It’s one tool which helps in listening, analytics, publishing and response management hence it perfectly fits the bill for us.

Ashish MohanCEO at COG Digital

The biggest advantage we see with using Konnect Insights is the hands-on approach of the team. They have taken into account our requirements and included the same in their product development roadmap. The platform is easy to use and has added to our overall social intelligence, and we aim to use the data we have to provide impactful insights to our clients.

GD PrasadSenior Account Director at Dentsu Webchutney

After scouting for a number of options, our team finally zeroed in on Konnect Insights. The coverage of the tool is excellent and the monthly conversations that we used to track increased from 10k to 50k for our brand. As an agency this helped us a lot as we could report well to our client. The analytics and dashboards are very detailed and helps us manage everything in one tool.

Inderjit Singh MatharuChief Operating Officer