{"id":45596,"date":"2024-06-11T06:36:53","date_gmt":"2024-06-11T06:36:53","guid":{"rendered":"https:\/\/konnectinsights.com\/academy\/?page_id=45596"},"modified":"2026-04-20T08:45:51","modified_gmt":"2026-04-20T08:45:51","slug":"blogs","status":"publish","type":"page","link":"https:\/\/konnectinsights.com\/academy\/blogs\/","title":{"rendered":"Blogs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45596\" class=\"elementor elementor-45596\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-733af674 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"733af674\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-471c9eef\" data-id=\"471c9eef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-454cef6a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"454cef6a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1a6601b2\" data-id=\"1a6601b2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14553c27 elementor-widget elementor-widget-heading\" data-id=\"14553c27\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Blogs<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c2ec794 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7c2ec794\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-226c6e7b\" data-id=\"226c6e7b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cecb7ef elementor-widget elementor-widget-elementskit-blog-posts\" data-id=\"cecb7ef\" data-element_type=\"widget\" data-widget_type=\"elementskit-blog-posts.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >        <div id=\"post-items--cecb7ef\" class=\"row post-items\">\n                    <div class=\"col-md-12\">\n\n                                    <div class=\"elementskit-blog-block-post\">\n                        <div class=\"row no-gutters\">\n                                                            <div class=\"col-md-6 order-1\">\n                                    <a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/convert-critics-to-fans-with-effective-survey-analysis\/\" class=\"elementskit-entry-thumb\">\n                                        <img decoding=\"async\" src=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis.png\" alt=\"Convert Critics to Fans with effective survey analysis\">\n                                    <\/a><!-- .elementskit-entry-thumb END -->\n                                <\/div>\n                            \n                            <div class=\"col-md-6 order-2\">\n                                <div class=\"elementskit-post-body \">\n                                    <div class=\"elementskit-entry-header\">\n                                        \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"entry-title\">\n\t\t\t\t\t<a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/convert-critics-to-fans-with-effective-survey-analysis\/\">\n\t\t\t\t\t\tConvert Critics to Fans with effective survey analysis\t\t\t\t\t<\/a>\n\t\t\t\t<\/h2>\n\t\t\t                                        \n                                                                                            \t\t\t\t\t\t\t\t\t\t\t<div class=\"post-meta-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"meta-date\">\n\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-calendar3\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<span class=\"meta-date-text\">\n\t\t\t\t\t\t\t\t\t\t\tJuly 3, 2024\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t                                            \n                                            \n                                                                                <\/div><!-- .elementskit-entry-header END -->\n\n                                                                            <div class=\"elementskit-post-footer\">\n                                                                                            <p>Imagine a restaurant where an annoyed customer posts a negative review about the slow service. Instead of ignoring it, the restaurant uses the feedback to investigate the issue., train the&hellip;<\/p>\n                                                                                                                                <\/div><!-- .elementskit-post-footer END -->\n                                                                    <\/div><!-- .elementskit-post-body END -->\n                            <\/div>\n                        <\/div>\n                    <\/div><!-- .elementskit-blog-block-post .radius .gradient-bg END -->\n                \n            <\/div>\n                    <div class=\"col-md-12\">\n\n                                    <div class=\"elementskit-blog-block-post\">\n                        <div class=\"row no-gutters\">\n                                                            <div class=\"col-md-6 order-1\">\n                                    <a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/mastering-first-response-time-frt-for-enhanced-customer-satisfaction\/\" class=\"elementskit-entry-thumb\">\n                                        <img decoding=\"async\" src=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog.png\" alt=\"Mastering First Response Time (FRT) for Enhanced Customer Satisfaction\">\n                                    <\/a><!-- .elementskit-entry-thumb END -->\n                                <\/div>\n                            \n                            <div class=\"col-md-6 order-2\">\n                                <div class=\"elementskit-post-body \">\n                                    <div class=\"elementskit-entry-header\">\n                                        \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"entry-title\">\n\t\t\t\t\t<a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/mastering-first-response-time-frt-for-enhanced-customer-satisfaction\/\">\n\t\t\t\t\t\tMastering First Response Time (FRT) for Enhanced Customer Satisfaction\t\t\t\t\t<\/a>\n\t\t\t\t<\/h2>\n\t\t\t                                        \n                                                                                            \t\t\t\t\t\t\t\t\t\t\t<div class=\"post-meta-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"meta-date\">\n\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-calendar3\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<span class=\"meta-date-text\">\n\t\t\t\t\t\t\t\t\t\t\tJuly 2, 2024\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t                                            \n                                            \n                                                                                <\/div><!-- .elementskit-entry-header END -->\n\n                                                                            <div class=\"elementskit-post-footer\">\n                                                                                            <p>Have you ever sent a query to a brand and had to wait 24 hours for a response? That time it takes for a brand to respond to a customer&hellip;<\/p>\n                                                                                                                                <\/div><!-- .elementskit-post-footer END -->\n                                                                    <\/div><!-- .elementskit-post-body END -->\n                            <\/div>\n                        <\/div>\n                    <\/div><!-- .elementskit-blog-block-post .radius .gradient-bg END -->\n                \n            <\/div>\n                    <div class=\"col-md-12\">\n\n                                    <div class=\"elementskit-blog-block-post\">\n                        <div class=\"row no-gutters\">\n                                                            <div class=\"col-md-6 order-1\">\n                                    <a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/top-5-cxm-courses-recommended-by-industry-leaders\/\" class=\"elementskit-entry-thumb\">\n                                        <img decoding=\"async\" src=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders.png\" alt=\"Top 5 CXM Courses Recommended by Industry Leaders\">\n                                    <\/a><!-- .elementskit-entry-thumb END -->\n                                <\/div>\n                            \n                            <div class=\"col-md-6 order-2\">\n                                <div class=\"elementskit-post-body \">\n                                    <div class=\"elementskit-entry-header\">\n                                        \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"entry-title\">\n\t\t\t\t\t<a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/top-5-cxm-courses-recommended-by-industry-leaders\/\">\n\t\t\t\t\t\tTop 5 CXM Courses Recommended by Industry Leaders\t\t\t\t\t<\/a>\n\t\t\t\t<\/h2>\n\t\t\t                                        \n                                                                                            \t\t\t\t\t\t\t\t\t\t\t<div class=\"post-meta-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"meta-date\">\n\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-calendar3\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<span class=\"meta-date-text\">\n\t\t\t\t\t\t\t\t\t\t\tJune 18, 2024\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t                                            \n                                            \n                                                                                <\/div><!-- .elementskit-entry-header END -->\n\n                                                                            <div class=\"elementskit-post-footer\">\n                                                                                            <p>In such a dynamic field where trends are constantly changing and there&#8217;s a multitude of factors at play, doing a CXM course can help professionals stay updated on the latest&hellip;<\/p>\n                                                                                                                                <\/div><!-- .elementskit-post-footer END -->\n                                                                    <\/div><!-- .elementskit-post-body END -->\n                            <\/div>\n                        <\/div>\n                    <\/div><!-- .elementskit-blog-block-post .radius .gradient-bg END -->\n                \n            <\/div>\n                    <div class=\"col-md-12\">\n\n                                    <div class=\"elementskit-blog-block-post\">\n                        <div class=\"row no-gutters\">\n                                                            <div class=\"col-md-6 order-1\">\n                                    <a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/introducing-konnect-insights-academy-kia\/\" class=\"elementskit-entry-thumb\">\n                                        <img decoding=\"async\" src=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA.png\" alt=\"Introducing Konnect Insights Academy (KIA)\">\n                                    <\/a><!-- .elementskit-entry-thumb END -->\n                                <\/div>\n                            \n                            <div class=\"col-md-6 order-2\">\n                                <div class=\"elementskit-post-body \">\n                                    <div class=\"elementskit-entry-header\">\n                                        \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"entry-title\">\n\t\t\t\t\t<a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/introducing-konnect-insights-academy-kia\/\">\n\t\t\t\t\t\tIntroducing Konnect Insights Academy (KIA)\t\t\t\t\t<\/a>\n\t\t\t\t<\/h2>\n\t\t\t                                        \n                                                                                            \t\t\t\t\t\t\t\t\t\t\t<div class=\"post-meta-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"meta-date\">\n\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-calendar3\"><\/i>\n\t\t\t\t\t\t\t\t\t\t<span class=\"meta-date-text\">\n\t\t\t\t\t\t\t\t\t\t\tJune 17, 2024\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t                                            \n                                            \n                                                                                <\/div><!-- .elementskit-entry-header END -->\n\n                                                                            <div class=\"elementskit-post-footer\">\n                                                                                            <p>Introduction Gone are the days when a brand with superior product or service offerings would rule markets. With the ever-increasing competition, customer experiences are dictating brand perceptions and values making&hellip;<\/p>\n                                                                                                                                <\/div><!-- .elementskit-post-footer END -->\n                                                                    <\/div><!-- .elementskit-post-body END -->\n                            <\/div>\n                        <\/div>\n                    <\/div><!-- .elementskit-blog-block-post .radius .gradient-bg END -->\n                \n            <\/div>\n                <\/div>\n       <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5e230e24 content-table-blog\" data-id=\"5e230e24\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4523884 elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form\" data-id=\"4523884\" data-element_type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;classic&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/konnectinsights.com\/academy\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\">\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/konnectinsights.com\/academy\" method=\"get\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-4523884\">Search<\/label>\n\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-4523884\" placeholder=\"Search...\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"elementor-search-form__submit\" type=\"submit\" aria-label=\"Search\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Search<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/search>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2f725fdb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f725fdb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-125ee755\" data-id=\"125ee755\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ed7e465 elementor-widget elementor-widget-heading\" data-id=\"1ed7e465\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Register Konnect Insights Academy<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-642923df elementor-widget elementor-widget-text-editor\" data-id=\"642923df\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Become a certified CX Pro!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64e3df52 elementor-widget__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"64e3df52\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/konnectinsights.com\/academy\/register\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Enroll Now!<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2ecb124b elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ecb124b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-517da800\" data-id=\"517da800\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1711dfb1 elementor-widget elementor-widget-heading\" data-id=\"1711dfb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Recent Posts<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b38422c elementor-widget elementor-widget-elementskit-post-list\" data-id=\"b38422c\" data-element_type=\"widget\" data-widget_type=\"elementskit-post-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\t\t<ul class=\"elementor-icon-list-items ekit-post-list-wrapper \">\n\t\t\t\t\t\t<li class=\"elementor-icon-list-item   \">\n\t\t\t\t<a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/convert-critics-to-fans-with-effective-survey-analysis\/\" >\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2240\" height=\"1260\" src=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis.png 2240w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis-300x169.png 300w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis-1024x576.png 1024w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis-768x432.png 768w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis-1536x864.png 1536w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis-2048x1152.png 2048w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis-800x450.png 800w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/Convert-Critics-to-Fans-with-effective-survey-analysis-89x50.png 89w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" \/>\t\t\t\t\t<div class=\"ekit_post_list_content_wraper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Convert Critics to Fans with effective survey analysis<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"elementor-icon-list-item   \">\n\t\t\t\t<a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/mastering-first-response-time-frt-for-enhanced-customer-satisfaction\/\" >\n\t\t\t\t\t<img decoding=\"async\" width=\"2240\" height=\"1260\" src=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog.png 2240w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog-300x169.png 300w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog-1024x576.png 1024w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog-768x432.png 768w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog-1536x864.png 1536w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog-2048x1152.png 2048w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog-800x450.png 800w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/07\/frt-blog-89x50.png 89w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" \/>\t\t\t\t\t<div class=\"ekit_post_list_content_wraper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mastering First Response Time (FRT) for Enhanced Customer Satisfaction<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"elementor-icon-list-item   \">\n\t\t\t\t<a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/top-5-cxm-courses-recommended-by-industry-leaders\/\" >\n\t\t\t\t\t<img decoding=\"async\" width=\"2240\" height=\"1260\" src=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders.png 2240w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders-300x169.png 300w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders-1024x576.png 1024w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders-768x432.png 768w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders-1536x864.png 1536w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders-2048x1152.png 2048w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders-800x450.png 800w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Top-5-CXM-Courses-Recommended-by-Industry-Leaders-89x50.png 89w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" \/>\t\t\t\t\t<div class=\"ekit_post_list_content_wraper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Top 5 CXM Courses Recommended by Industry Leaders<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"elementor-icon-list-item   \">\n\t\t\t\t<a href=\"https:\/\/konnectinsights.com\/academy\/blogs\/introducing-konnect-insights-academy-kia\/\" >\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2240\" height=\"1260\" src=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA.png 2240w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA-300x169.png 300w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA-1024x576.png 1024w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA-768x432.png 768w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA-1536x864.png 1536w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA-2048x1152.png 2048w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA-800x450.png 800w, https:\/\/konnectinsights.com\/academy\/wp-content\/uploads\/2024\/06\/Introduction-to-KIA-89x50.png 89w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" \/>\t\t\t\t\t<div class=\"ekit_post_list_content_wraper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Introducing Konnect Insights Academy (KIA)<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Blogs Mastering First Response Time (FRT) for Enhanced Customer Satisfaction July 2, 2024 Have you ever sent a query to a brand and had to wait 24 hours for a response? That time it takes for a brand to respond to a customer&hellip; Top 5 CXM Courses Recommended by Industry Leaders June 18, 2024 In [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"yoast_head":"<!-- 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