1.0Konnect Insights Academyhttps://konnectinsights.com/academy/iideKonnect Insights Academyhttps://konnectinsights.com/academy/iide/author/academy/Foundation Course - Customer Experience Management - Konnect Insights Academyrich600338<blockquote class="wp-embedded-content" data-secret="c0DbWwmaOG"><a href="https://konnectinsights.com/academy/iide/courses/basic-course/">Foundation Course – Customer Experience Management</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://konnectinsights.com/academy/iide/courses/basic-course/embed/#?secret=c0DbWwmaOG" width="600" height="338" title="“Foundation Course – Customer Experience Management” — Konnect Insights Academy" data-secret="c0DbWwmaOG" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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https://konnectinsights.com/academy/iide/wp-content/uploads/2024/01/KIA-THUMB-MAIN-3.png960540This course is focused on making you understand all the basics of social listening and customer experience management. Here we will start with understanding what Social Listening and Online Reputation Management is and we will conclude this course by understanding metrics and tactics on how to measure your efforts.