4 pillars of CEM - Konnect Insights - A unified customer experience management platform

4 pillars of CEM

4 Pillars of Customer Experience Management.

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Care is the new marketing

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Customer experience is the only differentiator for success

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Customer centricity is key

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Omni-channel customer experience is the new norm

4 Pillars of Customer Experience Management.

A concept created by Mr. Sameer Narkar, Founder at Konnect Insights

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To know how we’ve used this for various brands across multiple industries and helped them elevate their customer experience

Why leaders love Konnect Insights

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Loved by Brands & Agencies

Get ‘One View of the Customer’ across all touchpoints

Unify your customer experience on social (X, Facebook, Instagram and many more), emails, calls, chats. Connect with your CRMs and Marketing Automations