Blogs - Konnect Insights - A unified customer experience management platform

Blogs

A Complete Guide to Social Media Publishing Schedule

In today’s fast-paced digital landscape, having a well-planned social media publishing schedule is crucial for businesses looking to maximize their online presence and engage with their target audience effectively. A social media publishing schedule is

How to Make a Social Media Publishing Schedule

In today’s fast-paced digital landscape, having a well-planned social media publishing schedule is crucial for businesses looking to maximize their online presence and engage with their target audience effectively. A social media publishing schedule is

Top Benefits of Social Media Publishing

In today’s digital landscape, social media has become an integral part of our lives. With over 4.2 billion users worldwide, social media platforms have transformed the way we connect, share information, and engage with brands.

Analyze X(Twitter) conversations about your brand

Introduction In today’s digital world, social media has become an integral part of a brand’s marketing strategy. Among the various social media platforms, Twitter stands out as a powerful tool...

Tiktok Social Listening A Complete Guide

TikTok has become a global phenomenon, with millions of users around the world spending an average of 52 minutes per day on the platform. This social media app allows users...

A Complete Guide to Social Media Publishing Schedule

In today’s fast-paced digital landscape, having a well-planned social media publishing schedule is crucial for businesses looking to maximize their online presence and engage with their target audience effectively. A...

How to Make a Social Media Publishing Schedule

In today’s fast-paced digital landscape, having a well-planned social media publishing schedule is crucial for businesses looking to maximize their online presence and engage with their target audience effectively. A...

Top Benefits of Social Media Publishing

In today’s digital landscape, social media has become an integral part of our lives. With over 4.2 billion users worldwide, social media platforms have transformed the way we connect, share...

Customer service vs. Customer Experience: The Key Difference

In today’s competitive business landscape, delivering exceptional customer service and creating a remarkable customer experience are crucial for success. While these two terms are often used interchangeably, they are distinct...

6 Ways to Manage Reputational Risk?

In today’s connected world, where information travels at the speed of light, managing reputational risk has become a critical priority for businesses. A single negative incident or scandal can quickly...

What is reputation analysis?

Online reputation is a crucial aspect of any business. It influences customer perceptions, purchase decisions, and overall brand loyalty. In today’s digital age, where information spreads like wildfire, reputation analysis...

X (Twitter) Listening: Complete Guide for Brands

In today’s digital age, social media platforms have become powerful tools for brands to connect with their audience. Among these platforms, Twitter stands out as a hub of real-time conversations...

How To Benchmark Your Social Listening Trend Report

Social media has become an integral part of any marketing strategy. However, studies indicate that simply posting content and tracking vanity metrics is not enough to gauge the success of...

Social Listening For Sentiment Analysis

In a world where customers have a myriad of platforms to express their opinions and share their experiences, it has become increasingly important for businesses to understand and analyze the...

Social Listening For Brand Awareness

Social media has become an integral part of our daily lives. From sharing personal moments to seeking recommendations, people turn to social media platforms for various purposes. As a result,...

Online Reputation For Home Cleaning Services

Maintaining a solid Google profile is an important aspect of any business. Your business needs to be featured within the first page of Google search results as almost 98% of...

Omnichannel Marketing Vs Integrated Marketing

In a world where consumers have more choices than ever before, it is crucial for businesses to effectively reach their target audience to stay competitive. According to Gartner, it is...

Social Publishing — Examples and Strategies

Social media has become an integral part of our lives. From personal interactions to business promotions, social media platforms have transformed the way we connect and engage with others. You...

What Is Social Media Publishing?

In today’s digital age, social media has become an integral part of business marketing strategies. It provides a platform for companies to engage with their target audience, build brand awareness,...

What Is Omnichannel Personalization And Its Importance

Businesses are constantly searching for ways to connect with their customers on a deeper level. One strategy that has gained significant traction in recent years is omnichannel personalization. This approach...

6 Omnichannel KPIs To Measure Performance

Did you know that 88% of customers care as much about the experience a brand gives them as the quality of the product or service they are sold? Businesses must...

What is social media ROI?

In today’s digital age, social media has become an integral part of any marketing strategy. It offers businesses a powerful platform to connect with their target audience, build brand awareness,...

The Best alternative to Social Studio

The Best alternative to Social Studio In the ever-evolving landscape of digital marketing and customer relationship management, the search for comprehensive tools that cater to a wide array of needs...

Impact Of Social Analytics On B2B Funnels

While often associated with consumer-facing brands and B2C marketing strategies, social media analytics also plays a critical role in the B2B space. B2B companies can leverage social media analytics tools...

Your Guide to Become a Social Media Analytics Master

Social media analytics refers to the process of gathering, analyzing, and interpreting data from various social media platforms. It involves tracking and measuring metrics such as engagement rates, reach, sentiment...

How Can You Measure the Reputation Of A Corporate Brand?

In today’s highly competitive business landscape, corporate reputation plays a crucial role in building trust with stakeholders and driving long-term success.  An organization’s reputation not only impacts customer loyalty but...

Online Reputation Checklist For Your Business

In today’s digital age, managing your online reputation is crucial for the success and growth of your business. With consumers relying on reviews and information found online to make purchasing...

How-To-Add-Social-Listening-To-Your-Sales-Strategy

How To Add Social Listening To Your Sales Strategy?

In today’s digital landscape, social media has become an essential part of any effective sales strategy. However, with so many social media platforms available, it can be overwhelming to determine...